Captain Cook's Review

Bonuses and Promotions

Captain Cooks Casino is well aware that in order to remain as relevant as they have in this industry, they have to give their players great bonuses and promotions that they have to look forward to. They have a welcome bonus that is second to none, a loyalty rewards program, and other promotions that players will receive via email.

Welcome Bonus

The welcome bonus at Captain Cooks Casino is more extensive than players will find at most other online casino sites. New players can look forward to as much as $ /€ 500 towards free plays across different progressive jackpot slots games on Captain Cook’s Casino. This bonus is spread out over the first 5 deposits that a player makes after they create a new account.

• First Deposit- Once the player makes a minimum $ /€ 5 deposit, they will be given 100 chances for the progressive jackpot slots games. These chances will be received by players as $ /€ 25 to be wagered 100 times in .25 increments.
• Second Deposit – Players will receive a 100% deposit match up to $ /€ 100
• Third Deposit – Players will receive a 50% match bonus up to $ /€ 150
• Fourth Deposit – Players will receive a 25% deposit match up to $ /€ 125
• Fifth Deposit – Players will receive a 100% deposit match up to $ /€ 100

Other Promotions

Captain Cooks Casino runs other promotions that are sent to players via the email address that a player provides at the time of registration. These promotions are received in the form of vouchers, bonus codes, and promotions codes. Players need to watch their emails to make sure that they are not missing out on any of Captain Cooks Casino promotions that are running at the time or in the near future.

VIP Loyalty Program

Every player that makes a deposit on Captain Cooks Casino is automatically entered into the VIP Loyalty rewards program. All deposits count towards the points that members earn and the more a player plays on Captain Cooks Casino, the more points they will earn. There are 6 different levels to the loyalty program and every level has their own set of rewards including bonuses on birthdays, sweepstakes entries, and lucky jackpots. Every 100 points that a player earns will net them $1 in chips.

Play-Through/Wagering Requirements

There is a 60 X wagering requirement that must be met for the player to be able to withdraw winnings from the welcome bonus. This means that any winnings from the bonus money have to be wagered 60 times before the funds can be withdrawn. It was not clear what the wagering requirement for other promotions and bonuses sent via email or for the ones received via the VIP Loyalty Program.

Players need to take the time to make sure that they understand any and all conditions surrounding the bonus chances and winnings. It can be a real disappointment for a player to lose bonus winnings due to a technicality with the terms and conditions.

Getting Started

In order for a player to begin their journey on Captain Cooks Casino, they will first need to download the casino software (for PC Users), which can easily be done from the Captain Cooks website. Players will then need to head to the registration page by either clicking on the login tab or the Join Now tab.

Mobile players will be able to download the app. That will be discussed further in the Mobile and Apps section of this review.

Then the player will be prompted to enter in their name, create a  password, and valid email address. Captain Cooks will then email the player a unique username which will be a combination of letters and numbers. Once this has been completed, the player will be able to choose the preferred payment method that they will wish to use for their deposits and withdrawals.

Payments

Banking services are an important part of an online casino and players choose sites that give them the most convenient and secure options and are able to accommodate them in any way. Captain Cooks provides that flexibility for their players. Convenience and security is the top priority when it comes to deposit and withdrawal options.

Deposit and Withdrawal Methods

There are plenty of ways that players have to choose from in order to make their deposits and withdrawals. Captain Cooks accepts Visa and Mastercard debit and credit cards, bank transfers, Skrill, Neteller, Paysafecard, and PayPal. The Paysafecard cannot be used for withdrawals so players that deposit with this method will need to choose a different method for withdrawals.

Minimums, Maximums and Time

There is a deposit minimum of $/€10, although it is only $/€5 for the first deposit. There is a Minimum withdrawal limit of $/€ 50. For all withdrawals, there is a 48-hour pending period. After that period is up it will take 2 and 5 business days for the funds to transfer. The e-wallet methods will have the fastest withdrawal times.

Games

There are no Live Dealer games at Captain Cooks, but that really doesn’t make a difference. Even players who enjoy lived dealer games are going to find something here that they love to play. There are plenty of games that are going to tickle any player’s fancy. They definitely have something for everyone.

Slots

There are plenty of 3 and 5 reel slots games for players to choose from. One of the most popular categories is the movie and television themed games. These games include games based on Game of Thrones, Tomb Raider, and Battlestar Galactica. They also have a good selection of progressive jackpot slots games as well.

Table Games

There is also a wide array of table games and video poker. They have French, European, and American roulette, Baccarat, and Blackjack. They have provided players with a good diversity of games so that players can always be doing something new and trying something different.

Mobile And Apps

The software will need to be downloaded on PC devices that support the HTML 5 platform, but there is an app to be used to play at Captain Cooks Casino on mobile devices. Android, Windows, and iOS users will easily be able to download the app and there isn’t going to be any loss of functionality from the desktop version to the mobile app.

Security And Licensing

Captain Cooks Casino takes the protection of their players private information extremely serious. This is why they use the same 128-bit SSL encryption that is used by financial institutions all over the world. They also incorporate a state of the art firewall as well.

They also make sure to take the fairness of their games seriously. They utilize an independent dispute resolution service, known as eCOGRA, to help with any issues that may arise. They are also licensed by the UK Gaming Industry as well. They have been in business for almost 20 years and their attention to detail is one of the things that have aided in their success.

They understand that their licensing is one of the ways that potential and loyal customers judge their legitimacy in the online gaming industry.

Customer Support

No matter the service industry that a company is a part of, customer support is an important part of a successful business. Captain Cooks is available for their customers 24 hours a day, 7 days a week. Representatives are available via live chat and email. Email address: [email protected]

Our Verdict

Captain Cooks Casino is a treasure chest full of fun and great games. They have an amazing welcome bonus for their new players and they run other promotions as well. It is nice that their loyalty rewards program is open to any and all players and not just the ones that are spending the most money. This makes the site feel very inclusive for all levels of players. Some players may be looking for live dealer games, but the lack of these on Captain Cooks doesn’t limit the player experience in any way. They have made sure to cover all of their bases to make sure that all players, from novice to seasoned veteran, are going to find a great game that suits their style.

They supply players with plenty of banking options and almost 20 years of reputation to back up the site. It is not easy to stay in business for that long and for captain Cooks Casino to be able to do that, they have to be doing something right in their eyes of their loyal customers and newbies alike.