Genesis Casino Review

Bonuses and Promotions

Welcome Bonus

Genesis Casino appears to have a really nice welcome bonus of up to $/€1,000 given out in four instalments with your first four deposits, plus free spins.

• For your first deposit, you will receive a 100% match up to $/€100 plus the 300 free spins on Starburst
• For your second deposit, you will receive a 50% match up to a $/€300 bonus.
• The third deposit gives you a 25% match up to a $/€300 bonus.
• And, the fourth deposit is also a 25% match up to $/€300 bonus.

Your free spins are allocated 30 per day starting the day you make your first deposit and run for ten days total and 300 free spins. Unfortunately, if you do the math, you need to deposit $/€100, $/€600, $/€1,200, and $/€1,200 to get the entire $/€1,000 bonus. (Do the math.)

Other Promotions

Weekly Bonus: Make a deposit of $/€50 or more from Monday to Thursday and receive a 25% match for a bonus up to $/€100.

Lightspeed Monday Bonus: When you wager or simply deposit $/€10 or more from Thursday through Sunday you will find free spins (various games) in your inbox on Monday

Other Promotions: Genesis Casino runs impressive promotions from time to time such as the recent “Yggdrasil Marathon” with total cash prizes of $/€70,000, $/€230,000, and $/€97,000 plus numerous physical prizes and trip to the Maldives!

VIP & Loyalty Program

Genesis Casino has an impressive VIP and loyalty program with these features.

• Dedicated account manager
• Exclusive Bonuses
• Exclusive VIP Events
• Monthly VIP-only Prize Drawing
• Personalized presents on your birthday
• Exclusive and personal service for withdrawals
• Holiday packages
• Las Vegas flights!

When you enrol in the Genesis Casino VIP program you even get access to a special VIP suite with more games and attractions than ever.

Wagering or Play-through Requirements

In order to withdraw earnings from the four welcome bonuses, players need to wager 40 times each.

The free spins on Starburst are allowed daily times ten days starting the day you make your first deposit.

Deposits, Wagers, and Payment

How to Deposit

You can deposit funds with Genesis Casino using VISA, VISA Electron, MasterCard, Maestro, Paysafe, Skrill, NETELLER, ecoPayz, and Entropay. Deposits are virtually instantaneous and free of extra charges.

Payments

Payments are made with the same transfer processes used for your deposits. Genesis Casino offer deposits in Great British Pounds, Canadian Dollars, Euros, New Zealand Dollars, US Dollars, Swedish Krone, Norwegian Krone, Indian Rupees and South African Rands.

Maximum and Minimum Deposits and Payments

Maximum deposits and withdrawals are $/€5,000 except for Paysafe ($/€300) and ecoPayz ($/€1,000). The minimum transaction for withdrawal or deposit is $/€10.

Withdrawal process, time, and know your customer

Withdrawing your winnings from Genesis Casino is fairly routine and timely, except for the first time! This has to do with the “Know Your Customer” rules of the gaming commission. Genesis Casino is required to check out your identity before reviewing and processing your withdrawal. Verification of your account takes place first and then withdrawal review will take 48 hours.

You will need to upload the following documents.

Proof of ID

Passport: complete and clear scan or picture of first two pages of a valid passport

Driving license, National ID, Citizen Card, Proof of age card (the UK only): complete and clear scan or picture of both sides of an undamaged document

Proof of Payment: depending on which method used for your deposit

Credit card: clear and complete photo or scan of the card including full name, expiration date and the first six and last four numbers on the card. And the card must be signed on the back.

E-Wallets for Skrill or Neteller: Clear and complete screenshot from E-Wallet account found in Settings>Personal info. Name and email/ID must be clear

Bank statements for Trustly/Entercash: a clear screenshot of online account including bank account number and your full name. Alternatively, a PDF/photo taken of a physical bank statement including name of bank, account number, and your full name

Proof of the transaction

For Euteller or Sofort, this requires a bank account screenshot or a photo or a PDF copy of a physical bank statement showing the casino transaction with your name clearly seen (Euteller- Euteller OY and Sofort- Worldpay AP Limited)

With Pugglepay (Zimpler) you will need a screenshot from your account or a PDF that you can download from www.zimpler.com. This must show your full name and all casino transactions with dates.

For a prepaid card like Paysafecard, Genesis Casino requires a screenshot for your account including the casino transaction and your account number. This should include the PIN number, deposit amount, and deposit date.

Proof of Your Address

This can be a bank statement or letter from your bank, one of your utility or other bills (cable TV, mobile phone, electricity, water, gas bill or even magazine subscription). A payslip will also work as will a tax bill such as for vehicle tax. Rental contracts with official organizations are accepted as are proof of insurance payments and formal letters received from official organizations.

In each case, you will need to provide a PDF version of a clear photo or scan of the physical documents. Whichever you choose, the document must be less than three months old to be accepted by Genesis Casino. The documents must be official, complete and clear.

Fortunately, this is a one-time event. Once you have established your identity with Genesis Casinos the payment process is painless.

Genesis Casino Games

Genesis Casino offers a full range of online gambling experiences. These include video slots, table games, games playable on smartphones, and even live games with dealers.

Slots

Genesis Casino offers more than six hundred video slow games and more than four hundred that can be played on mobile devices using iOS or Android operating systems.

Table Games

If your game is Texas Hold’em, Black Jack, Roulette, Baccarat, or any variation of any of these games, Genesis Casino has lots of choices for you.

Live Dealer Games

If you prefer a live game, Genesis Casino offers multiple variations on Black Jack, Roulette, Baccarat, and Texas Hold’em as well as a live Football studio as well as games like three card poker, Dragon Tiger, and Caribbean Stud.

Mobile & Apps

Genesis Casino has mobile apps that allow you to play on Apple, Android, and Microsoft mobile devices. Available games include video slots, live games, and table games.

Genesis Casino Licensing & Security

Security

The computer systems for Genesis Casino are state of the art and protect your personal information and your money.

Licenses and Regulation

Genesis Casino is owned by Genesis Global Limited which is an incorporated business under the laws of Malta (C65325). Its registered address in Malta is this.

Level 6A, Tagliaferro Business Centre
Gaiety Lane, High Street,
Sliema, SLM 1549, Malta.

Genesis Global Limited has been licensed by the Malta Gaming Authority (MGA/B2C/314/2015) since August 5, 2016, and by the UK Gambling Commission (000-045235-R-324169-007)

Genesis Casino Customer Support

This is an area where many online casinos fall far short of our expectations. Fortunately, Genesis Casino has an easy way to contact them starting with their contact web page, https://www.genesiscasino.com/en/contactus.

Phone: 00356 27780065

Email addresses:

• [email protected]
• [email protected]
• [email protected]

They do not have a live chat function for contacting them.

The Verdict about Genesis Casino

Genesis Casino has a lot of great video slots, table games, and live games. A majority of these games are available on smartphones via dedicated apps. The signup bonus is nice but could be a little misleading because you will need to make four separate deposits and the matching percentages on deposits three and four are only 25%. Their VIP perks are good.

Conclusion

When you are looking for an online casino with lots of great games, apps that let you play on your smartphone, a lot of VIP perks, and a responsive customer service department, Genesis Casino is a good choice.