Curacao gaming authority
Casino, Sportsbook, Live Casino
BetSoft, BTG, Evolution Gaming, iSoftBet, Microgaming, NetEnt, QuickSpin, Yggdrasil Gaming
English, German, Finnish, French, Portuguese, Spanish
Euros
Review Breakdown
In 2021, CaptainsBet Casino added to the ever-increasing sea of online casinos. Propus Holding B. V operates this casino, and they’ve made a platform that caters to all the requirements of gaming enthusiasts worldwide.
The website’s simplistic design features a dark template and large banners with catchy icons. From the sportsbook to casino and licenses, we review every aspect of CaptainsBet to provide all you need to know. Dive in without hesitation:
Bonuses and Promotions
A pop-up window on the website of CaptainsBet displays the bonuses and promotions available. There are three bonuses currently available, and you can opt to join the casino’s mailing list to get updates. If you’re keen on bonuses like Free Spins, consider the breakdown of CaptainsBet’s offers:
Welcome Bonus
The sign-up bonus is a 100% match bonus up to $/€250, and it comes with 50 Free Spins. Terms and conditions apply, including an age limit of 18+ and a minimum deposit of $/€5. Here are the steps to access the bonus:
- Create your player account on the site
- Choose a deposit method and make the minimum deposit or more
- The deposit bonus enters your bonus account
- You can only withdraw the bonus plus your winnings from it after fulfilling the play-through requirement.
No deposit Bonus
CaptainsBet may lack a no deposit bonus now, but players still enjoy regular Free spins. Every bonus available requires a deposit before playing.
Other Promotions
The other promotions available on CaptainsBet are the Live Casino Bonus, Reload Bonus, and Weekend Free Spins. Both bonuses are tied to specific deposits, as detailed here:
- Live Casino Bonus: Punters get this 100% Sign Up bonus up to $/€250 when they deposit for the Live Casino. Terms and conditions apply, and players must fulfill them.
- Reload Bonus: This 125% bonus up to $/€250 is available to players when making their 4th deposit. It has a play-through requirement, plus other T&Cs.
- Weekend Free Spins: Deposit €20 on weekends and get 60 Free Spins.
Play-through Requirements (Wagering Requirements)
CaptainsBet bonuses have play-through requirements of 40x, with variations in game percentage contributions. The percentage play-through for Slots is 100%.
VIP & Loyalty
After creating an account on CaptainsBet Casino, players begin to participate in the loyalty program—Captains VIP Club. Every wager is worth one Captain’s Point, and the more points a player gets, the higher their level.
The seven levels and corresponding points are:
- Emerald—7 500 Captain Points
- Amber—22 500 Captain Points
- Sapphire – 45 000 Captain Points
- Silver—90 000 Captain Points
- Gold—150 000 Captain Points
- Platinum—250 000 Captain Points
- Diamond – 400 000 Captains Points
There are Free Spins in specified slots for every new level you attain, with a maximum bet of $/€0.25 per free spin. They record wins from these spins as bonuses and are subject to a 20x wagering requirement.
How to Sign up and Start Playing
The sign-up process is straightforward and favors those with a Google account. Here are the steps to create an account:
Open the CaptainsBet Casino website, the Sign-up option is at the top right corner of the page (a little close to the center)
It opens a Registration window with labeled fields for your details. Players can choose to Register with their Google account, email, or phone number.
Next, input your preferred currency, username, and password. After repeating the password, do the CAPTCHA check. Accept the T&Cs and click on the Registration option at the end of the window
You can now deposit according to your preferred method and claim the welcome bonus available. If there’s a no deposit bonus, you can use it and save your funds.
Payments
Easy payment options are a top criterion when punters search for online casinos. They desire security, variety, speed, and as few restrictions as possible when transacting with casinos.
CaptainsBet offers players payment methods that meet all those requirements and some.
Most available payment options are universal, but some are specific for their target nations (like India and Kenya.) Explore the reputable banking methods below:
Deposit methods
CaptainsBet has many deposit methods, and the most popular ones are payment cards and e-wallets. Here’s a list of accepted deposit options:
- MasterCard Credit
- VISA
- Dash
- Piastrix
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Dogecoin
- Tether
- Piastrix
- Boleto Bancario
- Advcash
- Perfect Money
Minimum & Maximum Deposits
The minimum deposit differs for the games, and you’ll have to click on a game to see its requirements. To activate a bonus, $/€5 is the minimum deposit. The maximum deposit mainly depends on your deposit method and the deposit limits you set on your account.
Withdrawal methods and time
Withdrawal methods include:
- VISA
- MasterCard Credit
- Dash
- Bitcoin
- Bitcoin Cash
- Ethereum
- Litecoin
- WebMoney
- Tether
- Piastrix
- Perfect Money
As with other top casinos, CaptainsBet will only process your withdrawal request if you’re using the same method for deposits. For example, if your deposit method is VISA, you can only withdraw using VISA. The maximum withdrawal amount is $/€22,000 monthly, and they process all withdrawals within 24 hours.
However, payment method variations mean it’ll take about 1-5 working days for processed payments to reflect in players’ accounts.
Visa
✔ Deposit✔ Withdrawal
Mastercard
✔ Deposit✔ Withdrawal
Bitcoin
✔ Deposit✔ Withdrawal
Games
CaptainsBet Casino partners with 63 gaming software providers to ensure variety, quantity, and quality. The providers range from iGaming Bigwigs to newer industry names, including:
- NetEnt
- VivoGaming
- Ainsworth
- Eurasian Gaming
- Ezugi
- Quickspin
- Red Rake
- Booongo
- Amatic
- Ganapati
CaptainsBet grouped the games for easy navigation, and you can quickly locate them on a large ribbon on the home page. Alternatively, you can check the Menu for All Games to browse the groups.
Apart from the live games, every other title in the library has a demo version. So, take your pick from over 6000 games:
Slots
The slots library at CaptainsBet is a treasure trove for punters who enjoy slots. The variety also makes it a top contender for fan favorites. Popular slots out of the almost 4500 titles include:
- Lord of the Sun
- 1001 Spins
- Wild Spin
- Elvis Frog in Vegas
- Dim Sum Prize
- Tommy Gun’s Vendetta
- Candy Monsta
- African Rampage
Table Games
Players can try different table games: classics like blackjack, roulette, and video poker. Of course, the best variations of these games are also available, and the top selections are:
- Three Card Poker
- Casino Hold ’em
- European Roulette
- American Roulette
- Sic-Bo
- Dragon Tiger
Live Dealer Games
The live games category is situated down the page as you scroll down, but you can use the search bar for specific titles. You have Evolution Gaming’s Monopoly Live, KAGaming’s Live Streaming Star, First Person Dream Catcher, Super Sic Bo, etc.
Mobile & Apps
Mobile access to casino games is more important now than ever, and CaptainsBet Casino is accessible by this method. Players can redeem bonuses, play demo games, manage accounts, and communicate with customer service on their mobile devices.
The mobile casino interface is as stellar as the desktop, with clear visuals and appropriately sized icons. There’s no mobile app available, so you’ll enjoy the mobile casino through your browser. The site is adapted to iOS, Android, and other devices
Security & Licensing
CaptainsBet Casino operates under a Curacao eGaming license, and it’s also licensed by the BCLB (Betting Control and Licensing Board of Kenya). It has no third-party or extra security certification like eCOGRA or NORTON.
According to the T&Cs, you’re solely responsible for maintaining its confidentiality. Hence, exercise caution with your username and password and avoid using them on public networks. Regardless, CaptainsBet Casino keeps player information safe with the 128-bit SSL encryption and other firewalls used by different casinos in the industry.
Customer Support
The Customer Support Team is available 24/7, and you can contact them via email, Live Chat, or contact forms. The response time for each differs, as outlined below:
- Live Chat—response within 2-3 minutes.
- Email—response within 24-72 hours.
The contact form is on the website, and it comes up by clicking on the Contact option at the bottom of the page. You could try the extensive FAQ section before contacting the Customer Support Team.
| Date | Rating |
|---|---|
| 2023-02-24 | |
| 2023-01-20 | |
| 2022-12-16 | |
| 2022-11-11 | |
| 2022-10-07 | |
| * We assess CaptainsBet casino’s support on a monthly basis to supply you with accurate reviews and validate their support systems are working. | |
Our Verdict
CaptainsBet Casino is an excellent option for players who want to enjoy various casino games and sports betting. The site’s layout is welcoming, easy to navigate, and unique. With the 100% match bonus and Free Spins, you will have a good time.
The absence of a third-party regulatory body license was concerning, along with the lag when loading most pages. Hopefully, they fix it soon, get more live games, and provide a contact number for Customer Support.
 CaptainsBet | |
| Welcome Offer | 100% match bonus up to $/€250 |
|---|---|
| Rating | 80/100 |
| Minimum Deposit | €5 |