With a focus on adding a touch of real luxury to the online casino experience, Deluxino is a high-end brand catering to those customers who prefer the finer things in life. They offer over 300 slot games, a tempting welcome bonus which hands out free spins like candy, and a reputation for a classy and sophisticated environment; this is a casino which should be on the bucket list of anyone looking to add a little glamour into their everyday gambling.
Bonuses and Promotions
As any successful online casino will know, part of the secret of attracting new customers and players to the site lies in giving them something to catch their attention. Bonuses and promotional deals are an essential element of the overall casino experience and can be the difference between a player choosing to head over and investigate further or diverting their attention to a rival site.
Despite their youth, Deluxino are well aware of the importance of this element and work hard to bring both new and established players a range of the best deals and offers, making sure that each and every visitor has a fantastic incentive to stay!
Welcome Bonus
A tempting welcome bonus is perhaps the most important weapon an online casino can have in their arsenal. This is the first chance the site gets to make a lasting impression, so they need to make sure it is good!
Compared to other sites, the welcome bonus offered here is a little underwhelming; new players will be gifted with 25 free spins once they have made their initial deposit and are required to enter a promo code to trigger this. Though free spins are always welcomed by players, there are other casinos on the market who are far more generous with the number gifted, and Deluxino’s offer depends on the player putting down an initial deposit of at least $/€10. In addition, the spins are restricted to a single game – Fluffy Favourites. While any bonus is better than none, this is a little disappointing given the hugely generous welcome deals which players can benefit from elsewhere.
Other Promotions
In addition to the welcome bonus, there are other promotional offers available – although again, these are a little lacklustre. Deluxino focuses heavily on the perks of the Rewards Programme, which primarily offers free spins, and their site seems to suggest that there will be chances for players to benefit from additional bonuses throughout the year. At the present time, however, the chance to access these seems slim, and most of the extra rewards will be achieved through the VIP scheme.
Play-through Requirements (Wagering Requirements)
As with any bonus or deal, it is important that players consider any wagering requirements which may be attached. This refers to the number of times a bonus, plus any winnings will need to be played through before the customer can withdraw the total amount as cash.
In the case of the Deluxino welcome deal, there is a 40x wagering requirement; players will need to make sure that their spins are played through a minimum of 40x before they can actually access their winnings or funds. This is pretty high and will be tricky to achieve – especially when we consider the fact that all free spins have a 7-day limit, after which they will expire and be removed from the players account.
VIP & Loyalty*
As we discussed, it seems as though the majority of the additional bonuses on offer to players will come via the VIP scheme. This is known on the site as the Rewards Programme and is triggered as soon as you make your first deposit. This scheme is very generous and offers better and more tempting deals the higher you climb. The ongoing nature of the rewards means that this does go a long way towards making up for a disappointing welcome deal and could be more profitable to customers in the long run.
Starting on Level 1, all players at this level will be rewarded with free spins every day, and this continues until they reach Level 4. From this point, players will be rewarded with monthly cashback, and a percentage of all losses will be added to your overall balance each month, meaning that you can feel like a winner even if you have had a losing streak! Reaching Level 8 rewards you with VIP status, and players will receive their very own personal VIP manager to help them make the most of their account. The coveted Level 12 means that you really have hit the big time, and all players will be rewarded with a mystery gift – you must keep playing to find out just what this is!
Ascending the levels means that you will gain increasing rewards, and this is fairly easy to achieve. The more you play, the more points you will receive, and this means that the system is based on genuine customer loyalty and interaction – a great selling point for the site.
How to Start Playing
Getting started with Deluxino is a fast and simple process, designed to have you signed up and playing in no time. Upon visiting the homepage, you will be given the option to ‘Join Now’ and clicking this link takes you to the sign-up form which collects data such as your name, age and email address. Once this is complete, you will be sent a link via email, and confirming this means that you are all set up and ready to go.
To claim your free spins, players will need to make a deposit of at least $/€10 and enter the promo code – DELUXINO – to trigger these. The spins will then be added to your account, where they can be played on ‘Fluffy Favourites’.
Payments
The payments system of any casino is a hugely important but often overlooked aspect – if this is not up to scratch, it can have a negative impact on your entire casino experience. To trigger bonuses and promotional deals, players will often be required to make a deposit, as is the case with the 25 free spins here. This means that casinos need to ensure that the entire process is quick and simple and allows players to get on with enjoying their games.
Deposit methods
Part of ensuring that a payment system works is making sure there are plenty of choices, and while Deluxino may not have the breadth of other sites, there are nonetheless a good range of options for players, including Apple Pay, MasterCard, Pay by Phone, Neteller, Wire Transfer, PayPal, EntroPay, Visa Debit and Visa.
Minimum & Maximum Deposits
As we mentioned, a minimum amount of $/€10 is required to trigger the welcome bonus. There is currently no maximum, but this could change.
Withdrawal methods and time
When it comes to getting your hands on your cash, Deluxino makes this easy with a good range of choices, including Mastercard, Wire Transfer, Neteller, Entropay, Paypal, Visa, and Visa Debit. eWallets tend to be the fastest and most popular choice.
Games
A casino is nothing without its games, and Deluxino takes the top prize here with over 300 popular slot titles to choose from, as well as a host of extras for those who are fans of other options.
Slots
The casino has some major providers behind them, including NetEnt, NextGen Gaming, Thunderkick, iSoftBet, Evolution Gaming, Quickspin and more, and this allows them to access and provide the top titles. Players can enjoy major hits such as Starburst, Bai She Zhuan, Shaman’s Dream and Stampede.
Table Games
While the choice of table games is a little less varied, players can nonetheless choose from classics such as Baccarat, Texas Hold’ Em and poker.
Live Dealer Games
One of the major downsides of the site is a lack of live casino option. This has become a staple of many online casinos and is a real let down which could see Deluxino struggling to keep up unless they add the feature in the future.
Mobile & Apps
No matter where you may be, you can enjoy your favourite Deluxino games thanks to full mobile compatibility across a broad range of devices. The mobile site is functional and extensive, offering the same variety of games, so you don’t feel as though you are missing out. This is a massive benefit to the site; in a world of constant communication, any casino which lacks this feature is unlikely to survive for long!
Security & Licensing
To help maintain the security of players, the casino holds a licence from the UK Gambling Commission and ensures that all personal data is safe thanks to encryption throughout the website.
Customer Support
There is a ‘Contact’ button available on the homepage of the site, and a promise that your query will be answered within 48 hours. The lack of Live Chat is a disappointment; this is basic in many sites now.
Our Verdict
Deluxino is a site with a lot of potentials, and hopefully, with a little more experience they will be able to fulfil this. The lack of Live Chat and Live Casino are the biggest issues, especially when combined with a less than impressive welcome deal. The range of games is good, however, and the Rewards Programme offers the potential to be very lucrative for loyal players. Deluxino is a casino who could go far with just a little guidance, help and confidence.