Review Breakdown
Playluck has not been around long. It was only created in 2019, so it has got off to a quick and positive start, with plenty of essential casino ingredients such as a library of games, different categories of games, a selection of bonuses and promotions, a loyalty program, and more. This means that the player experience is solid. It also has a well-designed interface which appeals to the new player, because it’s simple and easy to understand and use.
There are wagering and time restrictions on the use of funds and bonuses, but these will be explained below. Plus, there are also some countries which Playluck excludes, and these include Spain, Hong Kong, Portugal, the United States and Turkey, so you will need to check these before you play.
Bonuses and Promotions
Playluck encourages its players to earn as much money as possible by offering a range of promotions and bonuses. These include free spins bonus, match bonuses, a reload bonus and inside the loyalty program, birthday gifts. This will give you reasons to stick with the casino, bet more money with them and play more of their games. All the bonuses and promotions will be detailed in the sections below.
Welcome Bonus
Upon joining Playluck, you will receive a decent welcome bonus which includes some free spins as well. The number of free spins that you’ll get is 100 and when you place your first deposit, it will be matched at 100%. This means that if, for example, you placed a deposit of $/€10, you would receive an extra $/€10 completely free.
When you receive the free spins, they will only be released in daily chunks of 20 each, until all of them are inside your account. When you receive any free spins from Playluck, they do have to be used within 7 days or they will be forfeited.
For the initial deposit bonus, you will not be able to receive it if you deposit more than $/€500. But if you can deposit the full amount you will be able to start playing with $/€1000, which is a large sum of money to have in your account.
Other Promotions
Playluck offers a selection of different promotions as well. You can have 50% of your second deposit matched by the casino, so long as it meets the minimum deposit amount and is below $/€500.
If you’re using Playluck over the weekend, you can receive a reload bonus on Saturday and Sunday where any single deposit is 50% matched, subject to the same standards mentioned above.
Play-through Requirements (Wagering Requirements)
Playluck specifies that its wagering requirements are X50. There may be a variation in the amount contributed to wagers with some of the games but this can be found in the terms and conditions. Wagering does apply to all bets, and if you want to receive funds won through bonuses, the 50X wager still applies.
The minimum bet is $/€5 for Playluck , so make sure to keep this in mind.
VIP & Loyalty
Playluck has a solid loyalty program for its regular users, who are rewarded for spending their time and money with Playluck. The program features general bonuses such as free spins, but also personalised ones such as birthday bonuses.
The scheme works by accumulating Playluck Points (PP) and by earning these you ascend through the tiers of the program.
1 Playluck Point is the same as $/€100
There are 5 tiers that you can work your way through, and each of these will offer you free spins and a birthday gift, along with a VIP manager for your account at the highest level.
Some wagering requirements also apply. You’ll need to wager X50 to withdraw a birthday gift and X40 to receive free spins.
You will also need to continue earning points regularly so that you retain your position in the tiers. If you don’t you will revert to the one below it.
This program provides a strong incentive for players to continue gaming with Playluck.
How to Sign Up and Start Playing
To join up with and begin playing games on Playluck you will need to do the following:
- Click Sign Up on the website
- Enter a good email address, required for confirmation
- Create a username and password
- Verify your account by clicking the link sent by email
- Provide further personal details such as your name and address
- If requested, provide some documentation to identify yourself
- Register a payment method and deposit the minimum amount into your account
- Select the game you’d like to play
Payments
Playluck has a decent variety of payment methods including debit and credit cards, e-wallets and online banking methods. The limits on transaction sizes appear to be appropriate, and the rapid speed of deposits makes it an efficient casino. However, the time taken for withdrawals can vary.
Deposit methods
There are 8 different deposit methods at Playluck, and I’ve grouped Mastercard and Visa together as their conditions are the same.
- Visa/Mastercard
- Skrill
- Neteller
- Cryptocurrencies Casinos
- Yandex Money
- Qiwi
- Internet Banking
- ecoPayz
Minimum & Maximum Deposits
Here are the details for each of the payment methods listed above.
Method | Minimum | Maximum |
Visa/Mastercard | $/€ 5 | $/€ 1 000 |
Skrill | $/€ 5 | $/€ 5 000 |
Neteller | $/€ 5 | $/€ 5 000 |
Cryptocurrencies | $/€ 5 | $/€ 5 000 |
Yandex Money | $/€ 5 | $/€ 900 |
Qiwi | $/€ 5 | $/€ 900 |
Internet Banking | $/€ 5 | $/€ 900 |
ecoPayz | $/€ 5 | $/€ 5 000 |
Withdrawal methods and time
I will now list the 8 methods that Playluck offer for withdrawing money and include their processing time in the following table.
Method | Processing Time |
Skrill | 24 hours |
Neteller | 24 hours |
Cryptocurrencies | 24 hours |
Yandex Money | 24 hours |
Qiwi | 24 hours |
Internet Banking | 24 hours |
ecoPayz | 24 hours |
Banking Transfer | 1-3 working days |
Games
Playluck offers a wide selection of games, particularly in the slot category. It also offers table games and a live casino section containing some of the well-known classics. Their games are provided by some of the major providers including NetEnt, Play ‘n’ Go, and Microgaming. They also feature a recommended section where they feature the best of what they offer and a new section for games they’ve recently added to their collection.
Slots
There are plenty of slot games available at Playluck in many genres and styles. Some of these games include Starburst, Rich Wilde and the Book of the Dead, Reactoonz and Wild Toro.
Table Games
Playluck offers a typical selection of common table games like poker and blackjack. Some of the offerings include Fire Joker, American Blackjack, All Aces Poker and Red Queen Blackjack. These are just some of the many choices available.
Live Dealer Games
Playluck also features a live casino to simulate the experience of a real casino. Some of the games you can play include European Roulette, Classic Auto Roulette, VIP Blackjack and Live Baccarat.
Mobile & Apps
Playluck enables you to play its games on mobile as well as on the computer. The website is accessible from all smartphones as long as they have a compatible web browser. You can’t access all of the games on your phone, but you can still find a decent selection compared to the PC version. You can save a link to the mobile version onto your phone’s home page to access it. It is best if your browser can support HTML5. And it provides 128-bit SSL encryption so you can ensure all of your transactions are done safely and securely.
Security & Licensing
Playluck possesses not one but two licences, for extra peace of mind when you use it. It has a licence which is under the jurisdiction of the Maltese government. This is the Malta Gaming Authority, which is the national gambling regulator. And for users in the UK, Playluck is authorised and regulated by the Gambling Commission.
Customer Support
You can contact Playluck using several options. Here they are:
- E-mail: [email protected]
- Live chat: Using their website this function is available 24/7
- They don’t have a telephone number, so you will need to pick one of the above options.
Our Verdict
Playluck has done well for a recently launched casino. It has a good interface, easy deposits and withdrawals, and a decent selection of games. There are also some positive bonuses and promotions which encourage players to visit the site regularly. However, there are some countries which are excluded, and this does mean you won’t be able to play if you live in them. But if you can use Playluck, and you follow the rules on deposits and bonuses, then it is a satisfying casino to use.