Review Breakdown
Would you like an online casino with lots of exciting games, impressive bonuses, and computer apps for your smartphone? Enjoy gaming excitement from the comfort of your own home by signing up with Vegas Hero. In fact, with the Vegas Hero mobile app, you can enjoy the excitement from anywhere!
You will receive a matching bonus for as much as £100 with your first Vegas Hero deposit. Then the fun starts with access to video slot games in the hundreds, table games, and even live casino games for those who like live-action. And you can have all of this from your smartphone or another mobile device as well.
Their state of the art security makes Vegas Hero a safe online gaming site and their computer processing is always blazingly fast so games are always fun to play and never annoying. Plus, you will really enjoy the never-ending promotions.
Bonuses and Promotions
The Vegas Hero gives you a wide range of attractive bonuses both for new and for established players.
Vegas Hero Welcome Bonus
Make the first deposit at Vegas Hero (£10 or more) and receive a matching bonus along with fifty bonus spins. Vegas Hero matches your first deposit 100% to as high as a £200 bonus and all of the bonus spins are triggered with the first deposit. The second deposit comes with a 50% match for a bonus of up to £200. The third and fourth deposits each have a 25% match up to £300. To receive the bonus for any of the first four deposits a player must deposit at least £10.
In order to withdraw the bonus or any related winnings, players must wager forty times on the first four Welcome bonuses.
Note: Deposits with Neteller and Skrill do not qualify for this bonus.
Other Promotions
Live Casino Welcome Bonus
Besides their nice welcome bonus, Vegas Hero offers has an additional bonus for Live Casino players. This additional welcome bonus is a 100% match of the deposit for live games up to £100 bonus. Players must bet forty times before they can withdraw from this bonus or from winnings from this bonus.
Note: Skrill and Neteller deposits don’t qualify for this bonus.
Tuesday Bonus
Make a Tuesday deposit on and make sure to pick Tuesday Bonus on the dropdown list. Players who do this will get a 25% match on their deposit up to a bonus of £100.
Note: Plays can only have one Vegas Hero one bonus active at a time. Therefore, be sure to make use of the welcome bonus or the live casino welcome bonus before you try to sign up for the Tuesday bonus.
Weekend Smash
If you have made a deposit in the prior seven days you will be eligible for the Weekend Smash Bonus. This is available from Thursday to Saturday. Make sure to check your email each week for details!
Notification of Promotions
When you are a Vegas Hero player you will be able to receive all sorts of information by email:
- Free Spins
- Cash Drops
New game releases
- Deposit Bonuses
- Exclusive Promotions
- Payment Information
- Confirmation of winnings
Be certain to whitelist your Vegas Hero emails and then you will not miss out on anything. For detailed instructions about how to go about this task, go to Vegas Hero promotion details and follow the directions.
Loyalty & VIP Program at Vegas Hero
You will have your very own manager dedicated to your very own account when you are a Vegas Hero VIP. And, Vegas Hero VIPs receive their own exclusive bonuses!
Enjoy the monthly VIP-only prize draw and other exclusive events as a Vegas Hero VIP!
Do important people in your life forget your birthday? Don’t worry if you are a Vegas Hero VIP, you will receive personalized gifts every year when your birthday rolls around.
With the personalized VIP withdrawal service at Vegas Hero withdrawals were never easier.
For flights to Las Vegas or holiday gambling packages, be certain to investigate the VIP program at Vegas Hero.
Wagering, Play-through Requirements
The wagering requirement for the welcome bonus is 40 times before bonus funds or bonus winnings can be withdrawn. For your welcome spins, a player must have a turnover of at least £10 on the new player welcome bonus before playing bonus spins. The live casino bonus also needs to be played 40 times before bonus money or winnings may be withdrawn.
Regarding the Weekend Smash bonus, players also need to have a turnover of £10 or more on their deposit before playing any spins. And, regarding every bonus, only one may be active and must be used before the next can be activated.
Deposits and Payments
Deposits
Players can deposit funds at Vegas Hero using MasterCard, VISA, NETELLER, ecoPayz, VISA Electron, Paysafe, Skrill, Maestro, and Entropay. Deposits by these means deposit are promptly credited to your account without any charge associated with the receipt of the money. The minimum Vegas Hero deposit is £10 and the maximum is £5,000. The two exceptions are Paysafe (£300) and ecoPayz (£1,000).
Payments
Withdrawals are best made using the same means of transfer processes used for deposits. Withdrawals have a £10 minimum and the maximum is £5,000. Maximums for EcoPayz (£1,000) and Paysafe (£300) are the only ones that are different.
The Payment Process
The payment process is secure and streamlined at Vegas Hero. This begins with Vegas Hero strictly following the “Know Your Customer” rule of the gaming commission. The first time you wish to withdraw, Vegas Hero confirms your identity before they review your account and initiate the withdrawal. When Vega Hero has your personal information in hand it will then verify your account. The withdrawal review takes 48.
These are the documents that you will be required to upload in order to make your subsequent payments processes prompt and efficient.
Proof of ID
You will need to provide copies of a personal identification document.
Passport: a complete and clear picture or scan of the first two pages of a valid passport
Or
Citizen Card, National ID, Driving license, or Proof of age care (the UK only): this document must have a clear and complete picture or scan (of both sides) of an undamaged document
Payment Proof: depending on the method used to deposit
A clear and complete scan or photo of a credit card, bank statement, or E-wallet will function as proof of payment.
Proof of transaction
Screenshots or photos demonstrating your casino transactions are OK for Euteller, Sofort, or Pugglepay.
Vegas Hero requests a screenshot of your account for prepaid cards such as a Paysafecard. This screenshot must show the casino transaction, deposit date, PIN number, and amount.
Proof of Address
A letter from your bank or a bank statement, a utility or other bills such as your mobile phone, water, gas, or electricity bill, cable TV, or even a magazine subscription
A tax bill such as a vehicle tax or a payslip will also suffice. If a player rents from an official organization their rental contract will be acceptable. And, insurance payments a formal letter from an official organization will typically suffice.
For all of these documents, provide Vegas Hero with a PDF version of a clear scan or a photo of the physical document. Any document you choose to submit must be three months old or less. Vegas Hero will accept your personal documents when they are clear, complete, and clearly official.
Fortunately, this process only needs to occur one time. Once Vegas Hero has confirmed a player’s identity any and all subsequent payments will be prompt and painless!
The Games at Vegas Hero
Now we arrive at the games, the real reason you are interested in this review of Vegas Hero!
Vegas Hero Slots
Vegas Hero provides players with several hundred exciting video and online slot games, many with very impressive jackpots. More than half of these games may be played using a smartphone or any other handheld device for lots of fun on the go.
Vegas Hero Table Games
If you enjoy blackjack, Texas Hold’em, or virtually any variety of poker, you can find a table game that you like at Vegas Hero. And, Vegas Hero provides players with many variations of Baccarat and Roulette.
Live Dealer Games
Do you want a live dealer game? Vegas Hero features many of these games as well. Vegas Hero players can “sit-in” on live games at casinos all around the world!
Mobile & Apps
Vegas Hero has mobile apps that work for Apple, Android, and Microsoft mobile devices. These apps include video slots, table games, and live games as well.
Security & Licensing
Security is state of the art at Vegas Hero, which is truly a global casino destination for all online clients. At Vegas Hero, they commit to providing a responsible and secure online gaming environment.
Genesis Global Limited is the operator of Vegas Hero. Located at Level 6A, Tagliaferro Business Centre, Gaiety Lane (Triq Il-Kbira) c/w High Street, Sliema, SLM 1549, Malta, they are a Malta corporation with registration number C65325. Genesis is licensed by the Malta Gaming Authority (MGA/B2C/314/2015) and also they are regulated in the UK by the UK Gaming Commission (000-045235-R-324169-007).
Customer Support
Whenever a player has a question at Vegas Hero all they need do is click the “?” icon in the upper right corner of the screen. There are informative sections for rules, payments, FAQ, and forgotten passwords. Players may chat online with customer support or call them directly at 0800170016. However, there does not seem to be an email address for contacting Vegas Hero for help.
The Verdict on Vegas Hero
Vegas Hero provides players with an enjoyable time whether they are playing slots, the wide variety of table games, or live casino games from around the world. Their mobile apps let players use their smartphones or other mobile devices and to play anywhere and anytime that they wish. Vegas Hero has a generous welcome bonus. However, to get the entire £1,000 welcome bonus you will need to make four separate deposits. And because the matching falls on the deposits from 100% to 50% to 25%, players will have to deposit £200, £400, £1,200, and £1,200 to get the entire £1,000. The fact that they do not list an email address for customer support is somewhat irritating but they do have a phone number and online chat.
Conclusion
We see Vegas Pro as an exciting online casino with nice bonuses and great VIP perks. Their great mobile app is a huge added plus. Try them out. Enjoy their games. And, see about winning one of those big jackpots!