Year: 2024
iGB Affiliate 2024 gets underway in London
One of the biggest igaming events of the year ‘iGB Affiliate 2024’ gets underway in London with some 6,500 global attendees and more than 200 forward-thinking exhibitors. It promises to be two days of in-depth learning, where the achievements at online casinos and sportsbooks will be celebrated. The iGB Affiliate Awards part of the event takes place on 8 February 2024 at Art Deco Troxy in London.
Naomi Barton, iGB Portfolio Director, confirmed that this year has seen a record number of submissions, demonstrating the importance of the awards to the iGaming affiliate community.
Winning such a coveted award acknowledges the hard work and dedication and provides a golden opportunity for industry members to build valuable connections. Rewarding outstanding performance in the Best Online Casino industry, the iGB Affiliate Awards encourages affiliates and operators to keep to the high standards at Top Rated Online Casinos.
Categories at the iGB Affiliate Awards 2024
OneTwenty Group – the parent company of Minimum Deposit Casinos (MDC) – has been shortlisted for the Safer Gambling Initiative of the Year award and other nominations include Casino Guru, Gamblers Connect, and GIG Media.
The glamorous gambling industry event showcases achievements and innovations happening at Best Online Casinos. Recognized as one of the key networking events in the iGaming affiliate calendar, the award categories include innovation, creativity, integrity, and talent.
Some categories include Best Casino Affiliate, Best Crypto Affiliate, Best Affiliate Manager, Affiliate Employer of the Year, and Safer Gambling Initiative of the Year. Featuring a celebration of everything positive in the industry on 11,800 square metres, there will be 176 participating companies, a three-course sit-down dinner, an entertainment-packed stage show, and a star-studded dinner for the awards.
Here are some other shortlisted contenders for the Affiliate Awards 2024:
Best Sports Betting Affiliate
- Better Collective
- Checkd Group
- Gambling.com Group
- GiG Media
- Oddschecker
- OLBG
- Skores Media
- Spotlight Sports Group
Best Bingo Affiliate
- BingoPort
- FTD Digital
- WhichBingo
Best Poker Affiliate
- Mypokercoaching
- Onlinepoker.se
- PokerNews
- Worldpokerdeals
Best Crypto Affiliate
- CoinGambling
- Crypto Lists Ltd
- Find. co (CryptoManiaks, CCN)
- Gamblineers
Marketing Campaign of the Year
- Betandeal
- Casino Guru for TikTok Marketing
- Checkd Group and William Hill
Rising Star
- BestOdds (Stram Entertainment Ltd)
- Betting Hero
- Chilli Partners
- DeepCI from EveryMatrix
- MioMedia
- R2D Partners
- Revpanda
Best Newcomer
- 2rbo Affiliates
- Affiliate Roulette
- Media 24
- TrackBox.ai
- Wow Partners
Game of the Year
- Big Bass Bonanza Keeping It Reel (Pragmatic Play)
- Coin Strike Hold And Win (Playson)
- Cops N Robbers Big Money (Inspired Entertainment)
- Fishin Frenzy Even Bigger Catch (Blueprint Gaming)
- Football Cash Collect (Playtech)
- Gold Blitz (Fortune Factory Studios)
- Golden Dragon Inferno (Betsoft Gaming)
- Rip City (Hacksaw Gaming)
- Rise Of Olympus 100 (Play’n GO)
- Super Stars (NetEnt)
What is the Safer Gambling Initiative of the Year?
Online gambling is popular globally, but this has also led to an increase in the potential for gambling addiction. Online casinos let players win real money with slots and gambling games, but their actual value should always be seen as fun filled entertainment. Licensed and regulated online casinos are safe for most people, but some players can develop a compulsive gambling habit no matter how many safety features there are. Ongoing responsible gambling promotions and messages contribute to keeping online gambling safe and responsible.
People who play slots and table games online, or bet on sports can become addicted, and this can ruin their personal relationships and can even lead to bankruptcy. This is why many reputable and licensed online casinos have adopted safer gambling measures like self-exclusion to mitigate gambling addiction. Players who want to take back control can activate deposit and spending tools on the Responsible Gaming pages. Here, players can set deposit limits, set a reminder of how long they’ve played, or use any of the other available tools to stay in control. Players can also self exclude temporarily or permanently when their gambling gets out of control. For companies making their living from real money gambling games, responsible gambling tools are crucial to ensuring a safe online casino environment.
Who is OneTwenty?
The OneTwenty Group is a high-quality sports and gaming performance marketing company with a compliance-first mindset. It connects betting customers with reputable and trusted New Online Casinos and sportsbooks to form long-term, successful relationships.
Being shortlisted for Safer Gambling Initiative of the Year is a big deal in the industry. It means that OneTwenty is being recognized for going above and beyond to keep gamblers safe by spreading the Responsible Gambling message.
Traditionally, iGaming affiliates lead casino players to online casinos to generate revenue, but OneTwenty takes a different approach. Using their omni-channel communication platform, they interact with players by providing educational, entertaining, and engaging resources. This ensures the highest possible customer satisfaction with content delivered at the right time in the correct format.
Onetwenty was founded in 2016 and has built a network of some of the biggest iGaming brands since then. With over 90 professionals on the team, OneTwenty ensures it maintains the best iGaming and sports betting in regulated markets. Some of OneTwenty’s divisions include Squawka, where you can keep up to date with sports matches happening across the globe in real-time. Plus, Squawka keeps you updated with the latest news, social chats, quizzes, predictions, betting tips and more. MDC is another division of OneTwenty, where online casino experts scrutinize top casinos to recommend only the best and most trusted online casinos to players. It educates casino players on the best minimum deposit casinos in their region and promotes responsible gambling.
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MDC investigates : Entain’s Chief Executive Steps Down
By Daniela Rose
There has been a shift in leadership for well-known online casino giants Bwin, Sportingbet, and Ladbrokes as Jette Nygaard-Andersen, the chief executive of Entain Group, resigned from her position on Wednesday, 13 December 2023. This comes weeks after the betting group agreed to a settlement of more than $/€760 million following an investigation into alleged bribery at a company it owned in Turkey.
The decision to leave comes after an increase in costly purchases, a dramatic drop in the company’s share price, and rising investor criticism. Nygaard-Andersen faced mounting pressure and criticism from activist investors over the company’s share price, which had dropped by over a third during her three-year tenure. The decision has sent shockwaves throughout the online casino industry.
According to The Guardian, Nygaard-Andersen states, “The resolution of the HMRC [HM Revenue and Customs] investigation into the legacy business, sold by a former management team in 2017, offers a clean inflection point for me and for Entain.”
With the group currently established as safe and sustainable, Nygaard-Andersen expressed belief that the present juncture is optimal for pursuing new avenues in terms of business and career opportunities.
Stella David, a non-executive director, has been invited by Entain to serve as temporary CEO. David will begin her tenure immediately and serve until a permanent replacement for Nygaard-Andersen has been selected.
Background of Entain Group
Entain PLC (Entain), formerly known as GVC Holdings, is a multinational online sports betting and online casino firm. It serves the online gaming and sports betting industry through online and retail channels with business-to-business (B2B) and business-to-consumer (B2C) services.
The company employs 26,000 people and has offices in 20 countries and five continents, with a diverse portfolio of top online casino brands including Bwin, Coral, Crystal bet, Eurobet, Ladbrokes, Sportingbet, Sports Interaction, Foxy Bingo, Gala, Ninja Casino, PartyPoker, and Party Casino.
According to The Guardian, Nygaard-Andersen took control in January 2021, just weeks after the Entain rejected a $/€10.2 billion buyout offer from MGM – a leader in sports betting and igaming in the United States. It is also a 50/50 joint venture of the Group.
Entain supplies the technology and capabilities that power MGM and specific casino games and products developed in-house at its gaming studios. The leaving of Nygaard-Andersen comes after the corporation wrestled with the implications of strategic initiatives that failed to produce favourable results.
Investors have been loud in their discontent, and plummeting share prices highlight the company’s difficulties. The failed US deal for Entain was valued at $/€17.83 per share, far more than the current valuation. The stock was trading at $/€10.6 this week, up roughly 5% since news of the CEO’s resignation hit the markets.
Nygaard-Andersen led the company through an inquiry by the UK’s tax department into suspicions of bribery at its Turkish subsidiary, which it sold in 2017. Her resignation comes just one week after the corporation agreed to pay a $/€778 million settlement to end the investigation.
The firm resolved the case in the UK High Court, consenting to a $/€740 million penalty, a $/€25 million charitable contribution, and $/€12.6 million to address the investigation’s expenses. In a written ruling, the judge recognized the company’s implementation of sweeping changes to its compliance procedures.
Reflecting on the past three years, Nygaard-Andersen stated, “The past three years have been rewarding and challenging in equal measure,” The conclusion of the bribery investigation, she noted, “offers a clean inflection point for me and for Entain.”
Entain’s Performance In The Past 2 Years
Over the past two years, Entain has faced several setbacks, with its performance taking a nosedive. Statistics and figures from Bloomberg reveal a grim financial picture, highlighting the challenges that have plagued the company. Shareholders have witnessed a substantial decline in value, raising concerns about Entain’s ability to weather the storm and regain its footing in the competitive gaming market.
Entain’s shares had dropped about 37% during Nygaard-Andersen’s nearly three-year tenure, even after revenue from the company’s US holding, BetMGM, soared as that market opened up to sports betting. Activist investors, who have built stakes in the company in recent months, complained that she destroyed value with poor deal-making decisions.
According to data compiled by Bloomberg, the company has announced at least 10 deals since Nygaard-Andersen joined in 2021, as she worked to expand the British company’s reach internationally. But the decision to fund a recent deal, a $/€946 million bid for Polish sports betting company STS Holding, with an equity sale, was criticized as ‘illogical’ and ‘value destroying’ by activist fund Eminence Capital.
Entain’s market value is now about $/€6.8 billion.
Entain’s Interim CEO
Stella David, announced as the Interim CEO of Entain on 13 December 2023, offers 20 years of Director experience from various companies. She previously served as Entain Senior Independent Non-Executive Director.
David has approximately many years of experience in a Non-executive and Independent Director roles between 2003 and now. Her leadership experience and expanding large consumer-facing companies adds to David’s accomplishments. She is currently an Independent Director and a Non-executive for Bacardi, Domino’s Pizza, and Norwegian Cruise Line Holdings, demonstrating her versatility across industries.
David’s first prominent role was with Bacardi, where she began her career in 1999. As Regional President, she oversaw the company’s operations in many nations and territories. She held this post for 5 years before being promoted to SVP and CMO in 2005.
From 2003 to 2010, she was a Non-Executive Director at Nationwide Building Society, the UK’s second-largest mortgage and savings provider. Stella has served as a Non-Executive Director at 7 distinct companies between 2003 and now, with her tenures frequently overlapping.
David has been a Non-Executive Director at HomeServe Plc since November 2010 and C&J Clark Ltd since March 2012, with terms expiring in 2022 and 2021, respectively. David departed Bacardi in 2009 and joined the Board of Directors as a non-executive member in June 2016.
She is still a Non-Executive Director of Bacardi. She is also a Non-Executive Director of Domino’s Pizza and Norwegian Cruise Line Holdings, where she has served since 2021 and 2017 respectively. Aside from these positions, David served as Interim CEO of Clarks for 8 months, from July 2018 to February 2019. She is also the Chair of the cinema chain Vue, which she joined in January 2023.
From August 2009 to March 2016, she was also the CEO of William Grant & Sons Limited, a worldwide spirits company. During her tenure, she was instrumental in the company’s growth trajectory, particularly in premium and luxury products, as well as in guiding the company’s successful expansions.
David joined Entain as a Senior Independent Non-Executive Director in February 2021. Her extensive and multi-industry professional background provides her with a wealth of views and experiences to draw on in her current capacity.
As Entain undergoes this leadership transition, industry observers eagerly anticipate how the company will navigate challenges under Stella David’s guidance, predicting a brighter future.
OneTwenty Group shortlisted for IGB Affiliate Awards 2024
OneTwenty Group has been shortlisted in the coveted iGB Affiliate Awards, set to take place in London next year. The event aims to celebrate achievements within the online gambling industry, and will be held on 8 February 2024 from 19.30 to 1:00 GMT at the Troy in London – an Art Deco music venue on Commercial Road in Stepney.
The star-studded event recognizes affiliate companies within the iGaming affiliate space, awarding honour to companies for their part in keeping online gambling safe and exciting.
OneTwenty Group – a leading global performance marketing company – was shortlisted in the Safer Gambling Initiative of the Year award. Other shortlisted contenders were Casino Guru, Gamblers Connect, and GIG Media.
One Twenty Group is renowned for providing highly engaged Top Online Casino content to their iGaming partners. Since being founded in 2016, OneTwenty has built an intricate network of websites, guides, and apps to deliver marketing services to potential customers for some of the biggest iGaming brands in the world.
Winning an iGB Affiliate Award is a prestigious acknowledgement of hard work and provides an opportunity for industry members to build valuable connections and share insights on Online Casinos. Being nominated or winning an iGB Affiliate Award encourages ongoing dedication to excellence. By rewarding outstanding performance in the industry, the iGB Affiliate Awards promotes best practices and encourages affiliates and operators to keep high standards and improve services at Top Rated Online Casinos.
In 2024, the iGB Affiliate Awards will be bigger and better. Recognizing the best of the best across categories like Best Casino Affiliate, Best Crypto Affiliate, Best Affiliate Manager, Affiliate Employer of the Year, and Safer Gambling Initiative of the Year, the event will be pulling out all the stops. The glamorous event showcases achievements and innovations at Best Online Casinos with a New York 80s theme.
Background on OneTwenty
OneTwenty is a a high-quality sports and gaming performance marketing company with a compliance-first mindset. It aims to connect betting customers with New Online Casinos to form long-term, successful relationships. Being nominated for such a prestigious award – the Safer Gambling Initiative of the Year – is a big deal in the industry. It means that OneTwenty is being recognized for going over and beyond to keep online gamblers safe from gambling addiction through Responsible Gambling information and tools.
OneTwenty was founded in 2016 and since then, the company has built a network of some of the biggest iGaming brands globally. With over 80 industry professionals employed to ensure the best iGaming and sports betting regulated markets, OneTwenty is making big waves in the industry.
Some of their brands include bettingodds.com, horseracing.net, and topratedcasinos.co.uk. OneTwenty also owns Minimum Deposit Casinos (minimumdepositcasinos.org) and Best New Zealand Casinos (bestnewzealandcasinos.com). At Minimum Deposit Casinos (MDC), gambling enthusiasts will find great bonuses activated by low deposits from $/€1. As they say, a little can go a long way, and that’s what it is at MDC. Players pay less and get access to top dollar online casinos and top-notch games. MDC has a global footprint covering the United States, Austria, Germany, South Africa, Latam, Brazil, UK, New Zealand, Canada and more.
Other categories at the iGB Awards 2024
There are 176 participating companies in the iGB Awards, indicating how much this event is needed and welcomed. The theme is Made in NYC and along with a three-course sit-down dinner, an entertainment-packed stage, and a star-studded dinner and awards evening, the annual iGB Affiliate London Awards promises to be a night to remember. Some other awards include Innovator of the Year, Marketing Campaign of the Year, and Affiliate Employer of the Year. The Game of the Year award is the top slot game which will be chosen from the Top 10 slots of the year 2021 / 2022, which are:
- Big Bass Bonanza Keeping It Reel (Pragmatic Play)
- Coin Strike Hold And Win (Playson)
- Cops N Robbers Big Money (Inspired Entertainment)
- Fishin Frenzy Even Bigger Catch (Blueprint Gaming)
- Football Cash Collect (Playtech)
- Gold Blitz (Fortune Factory Studios)
- Golden Dragon Inferno (Betsoft Gaming)
- Rip City (Hacksaw Gaming)
- Rise Of Olympus 100 (Play’n GO)
- Super Stars (NetEnt)
Recognized as one of the key networking events in the iGaming calendar, the iGB Awards categories highlight innovation, creativity, integrity and talent. Featuring a celebration of everything positive in the industry, February’s iGB Affiliate London Awards on 11,800 square metres will eclipse the success of 2022.
Dozens of delegates are expected at the red carpet affair, which promises to start 2024 with a bang.
Are Casinos Targeting Minors in The UK?
By Daniela Rose
Responsible gambling mechanisms for minors at online casinos UK have come under the spotlight following the release of the Young People and Gambling Report 2023. The UK Gambling Commission released the year-long study during Safer Gambling Week in November.
The research was aimed at understanding young people’s exposure to and involvement in all forms of gambling in the UK. It found that 26% of youngsters aged between 16 and 17 years old spent their own money on gambling in the last 12 months. This raised concerns about the effectiveness of existing gambling regulations and safeguard mechanisms by casino operators when it comes to protecting minors.
Recommendations by the UKGC
The study provides valuable insights regarding the gambling habits of adolescents. UK online casinos are required to have sufficient safeguards in place to prevent children from illegally accessing gambling services.
The report has become an essential resource for legislators, scholars, gambling charities, and people working in the gambling industry. The government and the Commission frequently use the results of such studies for various objectives like analyzing why young people gamble and making changes to legislation if needed.
This study was carried out in schools, with students completing online self-completion surveys in class. As in previous years, data was collected from a sample of 3,453 11 16-year-olds and, for the first time, it included 17-year-olds attending institutions of higher learning and independent schools in England, Wales, and Scotland.
The study found that among the gambling activities utilized by teenagers were:
- Playing arcade games such as penny pushers and claw grabs (19%)
- Putting money on the line with friends or family (11%)
- Playing card games for real money (5%)
It found that 26% of respondents spent their own money on gambling, compared to 31% in 2022, excluding arcade gaming machines, which young people can legally play. Also, 4% of respondents spent their own money on regulated gambling, which stood at 5% in 2022.
At-risk gamblers were recognized in 1.5% of those surveyed, compared to 2.4% in 2022.
55% of respondents had seen advertisements for gambling offline, compared to 66% in 2022. At least 53% had seen ads online, from 63% in 2022. The study revealed that 0.7% of those polled were seen as problem gamblers, compared to 0.9% in 2022.
The report recommended that efforts be made to decrease younger people’s exposure to gambling and to give them the knowledge and resources they need to make educated responsible gambling decisions.
It also encourages research into the elements that contribute to problem gambling and advised that more effective preventative strategies needed to be developed. This included exploring ways to tighten age verification and proposals to:
Remove the current exemption on proof of age purchasing.
Modifying the practice code to require licensees to have systems in place that require their employees to check the age of anybody who seems to be under 25 years old.
In addition, the Commission said it would investigate the evidence surrounding land-based venues without direct staff supervision and examine whether existing standards adequately prevented underage gambling.
In media reports, the commission said the safety of adolescents remained a top concern and relevant proposals would be reviewed in the near future for potential action into the Gambling Act.
What Measures Can Parents Take to Help Their Children
As game development, social media, and online casinos UK grow in popularity, measures need to be taken to safeguard teenagers and children. The games a youngster plays on digital platforms could expose them to gambling-like systems. Children may encounter games with reward schemes similar to those found in adult-oriented gambling sites. Simulated types of gambling such as online gaming, apps, and sports bets, do not always include monetary transactions, but they can serve as a gateway to genuine gambling.
Parents play a critical role in preventing the onset of gambling tendencies why recognizing the various media influences on their children,. They should monitor how their children spend their online time to avoid the development of gambling habits.
Parents should initiate a conversation with their child or children, which should include an awareness of gambling, the ability to recognize risky behaviour, and techniques to avoid addictive habits. Here are a few measures that parents can take to help their children:
Communication is key
Inform your kids about the hazards that lurk online and what to look out for. Children begin utilizing technology as young as toddlers, so have regular talks from the start. Create an environment that is open and honest. Let your youngster or teen know you’re available to talk without passing judgment.
Make use of parental controls.
Most home internet service companies allow clients to establish parental controls. Your child’s device might have parental controls such as limiting screen time. Parents can control activities, view usage reports, and change settings. You can also restrict access to UK online casinos and regulate access to games and apps.
Set usage restrictions
You can install a free program to limit your children’s time on their smartphones. For example, the Google Family Link for Parents app allows parents to establish screen limits and manage app usage. Apple’s newest operating system (iOS 13) also includes screen time limits, app limits, and other parental usage limit settings for iPhones and iPads.
As the UK grapples with the troubling growth in underage gambling, a concerted effort is required to protect the future of the next generation. Among the organizations that can assist include the following:
- National Gambling Treatment Service – GamCare’s National Gambling Helpline provides private advice, assistance, and information about problem gambling.
- National Health Service (NHS) – Help with Gambling Addiction in the UK – You can find information about gambling addiction on the NHS website.
- National Problem Gambling Clinic – GambleAware and NHS England collaborated to commission the National Problem Gambling Clinic as part of the National Gambling Treatment Service.
- Northern Gambling Service – The NHS Northern Gambling Service offers specialized addiction treatment and recovery to persons who are addicted to gambling.
- Counselling Directory – Through the provision of a counselling support network, those experiencing distress can locate a counsellor who is both close to them and suitable for their requirements.
- Samaritans – A 24-hour service that provides discreet emotional assistance for those who are facing sadness or despair, especially feelings that could result in self-harm. 0800 116 123 is the UK helpline number.
Best of Joburg 2024: South African Online Casino bonuses
The online gambling market is booming with premium level casino sites and South Africa is no exception. As the excitement builds across the nation, more players are warming up to the variety of promotions and bonuses that can be used to increase the odds of winning. The main drive of any South African online casino should be player focus, first impressions and player retention. Joburg is a hotspot for casino enthusiasts and it’s just one of the many major cities found in the country.
It wouldn’t be a surprise if most of the user base came from Joburg as promotions are a topic of interest and are usually tied to great offers for new players. South African online casinos want to grab the attention of potential customers, this is usually done through attractive sign up rewards. Whether you’re a PC or mobile user, activating your favorite South African online casino offer has become easier than toasting your morning bread.
The competition for South Africa’s best casino is heating up
As the South African gambling industry evolves, so must the rules and regulations held in place. Online casinos in Joburg have to fulfill certain conditions in order to be seen as a fit platform to game in. Regulators such as the Western Cape Gambling and Racing Board are considered the mark of a trusted and best casino in South Africa. They protect the well-being of users and exist to deter problems like:
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Within the requirements of the regulator, you will be happy to find highly rated gambling sites like the ones in our roster. Boasting a verified license, the latest in HTTPS encryption and a large selection of quality content; these sites continue to battle it out to be the best casino in South Africa.
Best Casino and Sportsbook bonus: Lulabet
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Deposit a minimum of R50 or more, play at least R50 on any game and receive your spins. If you’re looking for a bigger welcome bonus, do the same with a minimum deposit of R250. Play out the R250 and receive 100 free spins on the Starburst slot. Once you’re done at the casino, feel free to head to the sportsbook section to view and bet on matches from your favorite teams.
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Best Free Spins bonus: Sportingbet
Sportingbet South Africa is the next destination players from Joburg wouldn’t want to miss. It’s no mystery that South Africans love their Rugby, Cricket and Soccer, now you can support your favorite teams in more ways than one. Check the latest stats by looking at the live sports highlights as they come out. Find the hottest matches amongst many others on the site, place your bets and let the games begin. Sportingbet hosts a bountiful amount of promotions that are updated on a regular basis. The most recent one comes in three parts – making it possible to get 300 free spins for R150 at Sportingbet. We unpack this offer further down.
Many promotions
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Triple Match Deposit Bonus
Sportingbet’s latest welcome bonus comes in three parts with a minimum deposit of R50. These matching bonuses of 100%, 50% and 75% each award 100 free spins. If you haven’t realized, this means that you can get 200 free spins for R100 at Sportingbet.
Boost Your Odds With Low Deposits
For new players, the welcome promotion could be considered a really sweet crash gambling. It’s literally pocket change that can be used for a chance at winning a nice payout. You don’t need to activate all three, just make the second minimum deposit of R50 after playing out the first one.
Best no deposit Free Spins Bonus: Hollywoodbets
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South Africans can check out all our casino reviews
Gambling online can be an entertaining experience but it’s also one that comes with caution. When selecting a new casino, be sure to lookout for typos, an outdated design, no licensing or even poor grammar. These are just some of the signs of a scam site, they use underhanded techniques such as stealing personal information and should be avoided at all costs. Our South Africa casino reviews are hand picked and sorted by our team industry professionals.
With strict conditions, they break down most of the aspects that make an online casino stand out from the competition. Examples of these indicators include site design, safety measures, convenience, game selection, licensing, customer service and so much more. This process has been perfected with time and the expertise of our team. With that in mind, we are dedicated to providing only the very best online casino destinations South Africa has to offer.
British Columbia government in Canada funds more research into gambling harm
By Shadrack Kairu
The British Columbian government and the BC Lottery Corporation (BCLC) has funded more research into gambling-related harm in this Canadian province. They have allocated an additional CA$1.4 million for the research and the funds will be channeled to the Center for Gambling Research at the University of British Columbia (UBC) to support ongoing efforts to reduce problem gambling.
The Center for Gambling Research launched in 2014 with a focus on both problem and responsible gambling. The facility’s goals include conducting strategic, non-partisan research into the psychology of gambling behaviors and creating more effective programs and treatments to tackle gambling harm at Canada online casinos and land-based venues. Its mission is to drive evidence-based policymaking on issues relating to gambling addiction.
Over the years, the Centre has partnered with UBC’s departments of psychology, psychiatry, and Center for Brain Health in studying the connections between gambling, video gaming, and the controversial loot box mechanic in games.
It has also published hundreds of pertinent research papers on Canadian online casino operations, regulations, and management. Additionally, it has developed improved gambling addiction programs and treatments, as well as trained several graduate students and undergraduate research assistants.
Expressing gratitude for the Center’s contributions, Mike Farnworth, Minister of Public Safety and Solicitor General for British Columbia, was quoted as telling media: “As government continues to work toward its commitments of harm reduction and a public-health approach to preventing problem gambling, we are grateful for the work the Center for Gambling Research at UBC does.”
He noted gambling is a significant concern not just for affected individuals but also for families and communities. The Centre’s exploration of gambling harm, he said, is a commendable initiative that helps inform the development of the province’s first online gambling standards aimed at player protection.
“Its research and findings are integral to the development of policies within government and the steps we take to protect British Columbians from the harms of problem gambling,” he said.
The Center has benefited from the BCLC and government funding since its inception. The latest initiative marks the third consecutive five-year term funding that it is receiving from the government and BCLC, demonstrating a continuous commitment to promoting the responsible gambling principles of positive play for people in British Columbia.
Commenting on this new funding round, Luke Clark, director of the UBC’s Centre for Gambling Research, acknowledged the renewal of this investment showed the government and the BCLC’s commitment to enhancing programs and initiatives that support players and protect them from harmful gambling.
“This renewal shows a sustained commitment by the government and the BCLC to reducing harms that are associated with gambling in Columbia”, he was quoted as saying.
He added: “The renewal of this core funding is an endorsement of the importance of our research and the progress that we’ve made since the Centre was established five years ago.”
This financial package will enable the Center to continue its research for another period of five years. The renewed funding will allow the facility to focus on its research into modern slot-machine games, the neuroscience of people with gambling problems, and new addictive gambling technologies, including the convergence of gambling with video gaming.
The support comes at a time when interest in gambling is mounting and the regulatory framework is changing not just in British Columbia but across Canada.
Supporting players to protect them from gambling harm
BCLC has been driving the industry forward by continuously innovating more efficient strategies for addressing the cause and consequences of betting addiction. The corporation has launched a series of user-centric player protection schemes aimed at promoting player health and mitigating gambling harm.
Earlier this year, it made a raft of updates to its voluntary self-exclusion (VSE) program to curb stigma and make the scheme more approachable to players. The program, renamed Game Break, now features additional elements designed to help players experiencing gambling-related issues, seek help without judgment.
The new changes to the program include an active reinstatement process for players who choose to play again. The terms of enrolment didn’t change, with players able to enroll in Game Break for six months, one year, two years, or three years. However, individuals choosing to return to play are now required to complete an online course to determine if returning to gambling is right for them.
Essentially, BCLC’s new program aims to give players more control over their gambling habits. That’s why the program is designed to either exclude them for a period of time or help them seek relevant clinical or professional support. It is also responsible for helping individuals properly understand whether they can return to play without the risk of developing gambling-related problems.
BCLC President and CEO Pat Davis outlined the corporation’s ambitions:
“At BCLC, the well-being of our players is paramount and we’re always looking for opportunities to offer safer gambling experiences. The knowledge that we gain from the Centre for Gambling Research at UBC helps us consider enhancements to the programs and initiatives that promote player health at BCLC and beyond. We’re pleased to continue providing support to the center so its work can continue to guide the industry.”
At the same time, BCLC has entered into a new partnership with gaming machine and financial services provider Everi Holdings to support its anti-money laundering efforts in Canada.
In the new agreement, Everi will provide its Everi Anti-Money Laundering (AML) solution to support BCLC’s gaming and online operations. This includes supporting BCLC as it conducts and manages lottery, bingo, casino, and online gaming activities on behalf of the British Columbian government.
Everi Compliance is currently the most widely used and sophisticated AML software in the gaming industry with deployment in over 600 gaming properties across a range of markets.
Online tools and resources to help Canadian players
Gambling addiction is a major concern in Canada where gambling is a popular form of entertainment. To help promote responsible gambling, online casinos in Canada provide players with access to a wealth of tools and resources to help them retain control of their gambling activities. These tools and resources vary from province to province, but there are general standards available across the country.
Players in Canada will generally have the ability to set deposit and loss limits for themselves. Players can set daily, weekly, or monthly deposit limits to manage their bankrolls and avoid overspending. They can also establish loss limits, which restrict a player’s activity after exceeding a specified amount in losses over a specific timeframe.
Another crucial set of tools available to Canadians are time limits, time-outs, and self-exclusions. Time limits help prevent excessive gambling sessions and the harms associated with electronic gambling machines (EGMs). By setting limits on the amount of time spent at the games, individuals can avoid fatigue and poor decision-making that can lead to financial jeopardy.
Sometimes limiting the amount of time spent at games isn’t enough. In that case, players may need to take a complete break from the games. Canadian online casinos offer time-out features that allow players to block their accounts for a specified period of time, typically between 24 hours and 30 days, to give them a breather.
In extreme cases, setting time limits and time out is insufficient, and in those cases, self-exclusion comes into play. This option allows individuals to take a more decisive approach to manage their gambling behavior by voluntarily banning themselves from gaming in-person or online gambling. Self-exclusion is often implemented in cases where individuals think they are spending too much time or money gambling.
In Canada, long timeouts exceeding a year or so are also called self-exclusion. The purpose of self-exclusion is to provide players with a tool that forces a long-term break from gambling activities. In this way, individuals can break the addictive cycle and promote sustained recovery.
In addition to these tools, all provinces in Canada also partner with some form of a Responsible Gaming organization such as PlaySmart or GameSense. The websites of these organizations contain helpful resources to help control problem gambling. Other useful problem gambling resources available to Canadians include The Responsible Gambling Council and ProblemGambling.ca.
The Importance of Gamcare and responsible gambling
Having been around since the 90s, Gamcare has grown to become a meaningful organisation that pushes for responsible gambling. Gamcare targets gamblers and at-risk individuals and provides tools, resources and advice to players in need.
Today, we will explore what Gamcare does, why it is important, who benefits from it, and what it means to the online casino industry. We will also examine the rise in usage of GamCare over the last year, and what players can expect from it.
GamCare is more commonly seen across online casinos UK because it is located in this region. Global players may not be as familiar with this service if they do not play at the best rated UK online casinos. However, since Gamcare has an online platform, gamblers in other parts of the world can also make use of its guides and resources to help them should they need it.
What is GamCare?
Gamcare is a UK-based organisation that deals with social responsibility and offers a support service for gamblers. The organisation was founded by UK-born Paul Bellringer in 1997 and continues to grow and be an important part of the online gambling at top online casinos.
It is known for operating the National Gambling Helpline and is a resource that provides support and advice for people who are negatively affected by gambling, whether directly or indirectly. Gamcare focuses on encouraging safe gambling and creating awareness around social responsibility and the potential harm of gambling. It is a service, without prejudice, that offers to help gamblers and inform people about safe gambling practices.
Ambitions and Values
GamCare takes pride in its mission. It has built a knowledge hub of support and social responsibility with expert advice, specific tools and treatment, and information on responsible gambling.
Their ambitions include recognising and preventing the harmful effects of gambling, providing effective tools and support for all to access, providing access to specialised treatment, and having trusted and effective working measures. The values of Gamcare include being Collaborative, Ambitious, Learning and Leading (CALL).
Features
The best part about GamCare is not only their support in running the National Gambling Helpline, but also the multitude of features it offers users on their website.
Regarding chat services, they offer access to a vast array of platforms including a 24-hour chatline on the website, a 24-hour WhatsApp chat and Facebook Messenger chat. Furthermore, their website offers an incredible online community to help users along the way. This includes an online forum with chatrooms, which creates a real sense of togetherness.
Gamcare allows users to track progress and urges with unique support features. Gamblers can set personal goals, save materials and resources on responsible gambling, access a money management resource, use a software block to restrict themselves, or even a more severe self-exclusion method.
Strategy
GamCare displays a thorough and researched understanding of tailored support for gamblers in need of their services. They have a clear mission statement and a dedication to social responsibility. The organisation’s strategy is an interesting way to get a better understanding of what it hopes to achieve.
- The Gamcare Mission is simple – “To support those harmed by gambling through advice and treatment, and to minimise gambling-related harm through education and engagement work.” The organisation wants to grow and deliver results throughout the UK.
Based around the mission, it has embarked on a number of key activities to increase recognition of gambling harm and awareness, while creating a safer more responsible gambling experience, reduce risk, and increase treatment, support and education.
Anti Racism Statement
Quite an interesting part of GamCare and a testimony to its holistic approach is that it has an Anti-Racism Statement. This is a document that not only encourages diversity and inclusivity in the workplace, but also directly condemns racism and expresses zero tolerance for racist behaviour.
The statement goes on to include how anti-racism is integral part of its mission and journey as an organisation.
Resources
GamCare has an impressive selection of resources available to users including regular updates on news in the gambling world and the support services that can help them. The organisation gives updates on seminars and classes that are ongoing, and also reports on the number of people helped along the way.
The site also includes a library of resources at the disposal of gamblers to educate themselves. This includes reports, peer-reviewed articles, and advice from specialists. Their reports tackle more than just gambling and may even be viewed as a useful resource for social inclusivity and responsibility in how they address gender, ethnicity, pay gaps and more.
Significant Increase in players contacting Gamcare in 2022
In the past year, there has been a significant increase in casino players’ accessing GamCare’s National Gambling Helpline. There has been nearly a 5% increase in calls and over 80,000 chats and sessions with individuals.
GamCare reported an increase on all fronts – from an increase in chat services, to treatment sessions, training in prevention, and awareness for responsible gambling.
As a result, the organisation increased the range of its social responsibility in 2022 in line with the higher number of players contacting them. This includes training in responsible gambling, as well as reaching a huge audience of at-risk young people and children.
Financial Increase in Gamcare in 2022
Gamcare relies heavily on donations and charitable activities in order to provide its services. With an increase in popularity, it saw an increase in financial income, in accordance with the rise in usage. Almost £20 million was raised for GamCare, on top of investments into the organisation.
Increase in use of Gamcare services
With 25 years under its belt, the growth of this organisation means that more players are contacting Gamcare and getting the support and treatment they need. As is reflected in the GamCare strategy, the organisation aims to expand its outreach and to continue to engage with casinos to use its services.
Gamcare offers more than just chat services and treatment sessions but also provides an online platform where users can track their personal development and support their treatment process. The comprehensive tools also allow people to set goals, manage money appropriately, and be part of a community of support.
Conclusion
GamCare has been around for some time and has been dedicated to reducing risk in gambling and offering support services to those in need. It has grown significantly in the last year and hopes to continue this way in the future. The platform’s user experience continues to improve and be more refined and tailored to deliver an effective treatment to players in need. This comes with a host of tools that gamblers can make use of along the way.
The work being done by GamCare is impressive and crucial in terms of social responsibility and impact. Their mission is to help affected gamblers and at risk individuals, to reach out to young people and educate them on treatment, and to be a trusted member of the gambling community by providing people with the tools they need for development and support.
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