Karamba Casino Review
Casino name: Karamba Casino
Year established: 2005
Welcome bonus: 100% match deposit up to $/€200 and 100 free spins
No deposit bonus: n/a
Free spins: 100
Minimum deposit: $/€10
Launched in 2005, Karamba Casino is one of the older online casinos still going strong despite the increasing competition in the industry. The first thing that strikes you when you visit this venue is an infinitely jovial parrot which acts as the casino’s mascot. You’ll find the bird everywhere including the homepage, promotions section, support page, etc. This is downright sure to brighten your day!
As for the casino itself, the bright theme as well as its simple and fun interface are standout features that will make you want to explore it more. This combined with the over 300 games available on the platform, an enticing welcome bonus, sound reputation, and extensive industry experience makes this online casino worth considering. Slot games are the majority on this platform although you’ll also find a few live games, scratch cards, and even a sports betting section.
Bonuses and Promotions
Now on to the best part and possibly what you’ve been waiting to hear – the generous welcome bonus offered by Karamba Casino. Get a 200% match on your initial deposit up to $/€200 plus 100 free spins upon signing up for an account. You’ll be able to access 20 free spins right there while the remaining 80 are shared equally over the next two consecutive days (40 each day) with a deposit of $/€20 or more. Besides, you get an additional bonus surprise on the third day.
We found this to be a unique offer that gives players the incentive to come back to the casino on the days that follow after signing up. However, that’s not the end. Let’s check out what their Terms and Conditions are concerning these offers.
For starters, all winnings made using the bonuses are subjected to wagering requirements of x35. Additionally, the welcome bonus must be wagered within 21 days of being credited.
Well, these requirements are quite fair and easy to meet to be honest. 35x the bonus amount is generally industry standard and the 21-day window is reasonable to complete the bonus especially if you play regularly.
As if the welcome bonus and the free spins are not enough, Karamba offers other forms of rewards to players including cashbacks for the VIP players and another one they call the ‘Daily Karamba’.
Platinum, Premium, and Prestige VIPs are eligible for a monthly cashback offer which can simply be described as a small insurance policy against losses. If it’s been an unlucky month for you, this bonus will be a reprieve for you as Karamba Casino gives you some money back to try your luck during the new month. The cashback bonus is given on the third Monday of the subsequent month.
Finally, the Daily Karamba is a special daily bonus that this platform gives players every day. To claim it, you’ll need to log into your account and click a small ‘present’ icon found on the top section of Karamba’s homepage. A random offer which can range from free spins, draw, or a challenge pops up. Sure, the prize may not be anything huge but it certainly offers something exciting to always look forward to playing at this casino each new day.
For a casino that targets the wider European market, having diverse payment options that are localised for various markets is key to attracting players. Karamba has done exemplary well on this front, albeit at the expense of its payments department which now has to grapple with additional demands from players.
As is the case with most casinos, you’ll hardly encounter any problem depositing money to Karamba Casino. First, banking solutions for deposits are quite a handful compared to withdrawing options and also take less time to process.
Deposit options available as at the time of reviewing this platform are as follows:
– Wire transfer
– Paysafe Card
– Mister Cash
– Siru Mobile
– UseMy Funds
As for the withdrawing options, the following are the methods available to you:
– Bank Wire Transfer
– ECO Card
– Visa Electron
The waiting period for the withdrawal solutions vary with e-wallet payments often being processed the fastest (within 24 hours). Credit and debit cards require 2-5 days, bank transfers take between 3-5 days, and cheques take the longest to process at 5-7 days. It’s also important to note that the internal financial department may take up to 48 hours to process your payment before disbursing it via your selected payment method.
The minimum deposit amount accepted here is $/€10 while the withdrawals are capped at $/€7,000 per month.
The games library at Karamba Casino is generally impressive especially for the slots enthusiasts who will find close to 300 games on the platform. However, we’d like to see more games and diversity. The list of software providers is also quite small which means you’re likely to miss a few top games here.
Looking at the slot section of this casino, it’s clearly evident that the management behind the platform has set its sights on ensuring slots players get the best there can be on the market. The lobby boasts an exquisite suite of titles sourced from top providers like NetEnt, Microgaming, and Play’n Go among others. Some of the popular slots we like the most here include 7 Sins, Bird On A Wire, Crazy Cows, 1 Can 2 Can, and Ariana.
Not a fan of slots or looking for other games to get you fired up for a winning streak? You can check out other games that this operator has on offer. Explore the different types table games available here including roulette wheels, several blackjack variants, and baccarat. However, hard core table-gamers with a taste for sophisticated variants may want to look elsewhere as this is not an area Karamba where thrives well.
The same can be said for their live casino which has about 35 tables that host games like baccarat, roulette, and blackjack. Powered by the renowned Evolution Gaming, this live casino section is generally suited for players looking for standard table games. It’s also important to mention that Karamba Casino’s live casino is exclusive for high rollers although a few special tables are left open for regular players willing to place high stakes.
Finally, check out the high-quality Karamba’s sportsbook that features all the major leagues and sports from around the world. Bet for fun or money and stand a chance of winning good money with Karamba’s competitive odds.
Karamba has a mobile casino that works perfectly on all modern handsets powered by Android, iOS, Blackberry and Windows operating systems. Sure, the mobile games library is smaller compared to its desktop counterpart but Karamba has done a commendable job for the titles available for mobile players. For example, games come with nice graphics and the website has a slick mobile-optimised design that offers a seamless navigation and loads fast. Besides, downloadable mobile applications are available for Android and iOS users.
You can play most of their slots games as well as a number of table games on the go. A live dealer is also accessible on smartphones and tablets where live games like roulette, baccarat, and blackjack are available for mobile live gaming. However, we’d like Karamba to look more into its live section area as it looks run-of-the-mill and ignored at best.
Security and Licensing
Like any self-respecting online casino, Karamba has done enough to enhance its site security and also boost its reputation and trust. For starters, it holds licences by two of the most respected online gambling governing bodies – Malta Gaming Authority and UK Gambling Commission. If you’ve been following us for a while, you’ll know that we can’t emphasise enough the importance of dealing with online casinos that hold these key licences. The two are known for the stringent measures they place on casinos under them concerning user safety, fairness in games, and authenticity. Indeed, any operator will be acknowledge how difficult it is to get any of them. All games are also independently tested by the respected iTech Labs to ensure they employ the RNG technology for fair outcomes.
In addition to these licenses, Karamba has done a great job to secure its platform. For example, the website uses a 128-bit SSL encryption provided by GoDaddy to protect any user data stored or passing through it. Besides, it works with proven and secure payment methods that players can confidently rely on for safe deposits and withdrawals.
Karamba Casino has a little motto for how it deals with customer service – ‘CARE’ which stands for Customers Are Really Everything. And yes, we can confirm it that the customer support you’ll find here is better than your average service by industry standards.
There are multiple ways you can contact them including a live chat function, email, and phone. The Live Chat is easily their most effective communication channel especially if the issue at hand is fairly minor and non-complicated. Emails are best used for major issues that need extensive explanations including attachments. Finally, if all you need is to converse one on one with a support representative, then grab that phone and ring the customer service team at Karamba.
Caveat: be prepared to wait for several minutes to get someone on the line and worse still, pay an exorbitant long distance toll fee while at it.
What we didn’t like about the customer support at Karamba is the fact that they don’t provide a round-the-clock service, only running from 6 am to midnight GMT. It’s already 2019 and there’s no excuse for an online casino as big as Karamba not being able to have staff available 24 hours to handle customer requests and complaints.
Would we recommend this casino to our readers? Well, our decision on this is split right down the middle. For slots players looking for a platform providing a wide selection and diversity from various providers, this is a must-visit casino. On the other hand, if you lean more towards card and table games, then Karamba may not be the right fit for you.
Overall though, this casino left a good impression despite a few shortcomings on some areas as discussed in our review. What we like the most are the generous promotional and welcome offers, the modern and highly responsive website and mobile apps, and the extensive experience that this casino boasts. We also found the betting limits to be quite friendly to beginners and players looking for an affordable online casino. Most games come with demo modes to allow you to practice your skills before committing your money for play.
So, yes! We can comfortably recommend that you give Karamba Casino a try. Don’t forget to claim the $/€200 and 100 free spins when you join!