Malta Gaming Authority, UK Gaming Commission, Swedish Gambling Authority
Casino, Live Casino
BTG, Evolution Gaming, iSoftBet, Microgaming, NetEnt, Play'n GO, Push Gaming, QuickSpin, Yggdrasil Gaming
English, German, Japanese, Finnish, Norwegian, Swedish
British Pounds, Canadian Dollars, Euros, New Zealand Dollars, US Dollars, Swedish Krone
Casino Review Breakdown
Casino Joy might be a new-comer to this online world but they have already shown that they are capable of big things. The welcome offer which includes bonuses over your first four (4) deposits, a VIP program which rewards loyalty with actual prizes such as cruising holidays and real money bonuses. A list of games available that is just staggering. If you haven’t found your online casino yet, Casino Joy might just be what you’ve been looking for.
It’s a clean and crisp looking website with enough sophistication to please the most serious of players. The range of games is amazing and they offer a large jackpot selection, 29 when we were nosing around the site. The live casino is brilliantly set up and the lobby allows you access to even more games with large betting scopes. This site has seemingly taken the best bits of some of the big names in the online casino world and put them together here at Casino Joy.
Bonuses and Promotions
WELCOME OFFER: $1000 + 200 BONUS SPINS: This is obviously only available to new customers of Casino Joy. It runs over the first four (4) deposits you make into your account, which all have a minimum deposit requirement of $10. You can opt-out of this welcome bonus if the fine print doesn’t appeal to you. The wagering requirements for this bonus is 40X. The bonus spins are awarded at a rate of 20 spins per day for 10 days and are valid for 24 hours. Here’s the breakdown for the deposit bonuses:
- 1st Deposit: Match bonus of 100%, a maximum match bonus of $200 + 200 Bonus spins on Starburst
- 2nd Deposit: Match bonus of 50%, a maximum match bonus of $200 – Code is WJOY2
- 3rd Deposit: Match bonus of 25%, a maximum match bonus of $300 – Code is WJOY3
- 4th Deposit: Match bonus of 25%, a maximum match bonus of $300 – Code is WJOY4
Please note that deposits made with Neteller or Skrill are not eligible for this promotion. Full list of terms and conditions available here.
Casino Joy is already well-known for its promotions. They’ve been known to regularly shower their customers with cruising holidays, real money bonuses and gifts. Casino Joy also changes their promotions on a regular basis. Here are the promotions that they had available when we reviewed their site:
A FREEBIE TO START THE WEEKEND: If you deposit and play throughout the week, you’ll automatically get awarded a gift to your account that you can enjoy from Thursday – Sunday. To qualify, you need to have made two deposits, within the last seven days, that equal $50, with the minimum deposit amount of $10.00. The wagering bonus is 40X as with the welcome offer. There are a few in-depth terms & conditions on this one, so make sure you read them here.
THE ESSENCE OF CHILL TUESDAY POOL PARTY: If you play on Tuesdays you will get a 25% up to $100 bonus. Make a minimum deposit of $10 and select ‘I want a bonus’ and choose ‘Tuesday Pool Party’ from the menu and Casino Joy will boost your balance by 25% up to $100. Wagering requirements are again 40X and the minimum deposit is $10. Like with the above promotions there are a fair number of terms & conditions, read them here.
Casino Joy does have a VIP Loyalty Program, which includes bonuses such as:
- Dedicated Account Manager
- Exclusive Bonuses
- Access to VIP Events
- Monthly VIP Prize Draw
- Personalised Birthday Presents
- Holiday Packages
- Personal Withdrawal Service
- Exclusive Promotions.
Payment, depositing & wagering
Payment methods at Casino Joy include the following:
- Skrill
- Neteller
- Paysafecard
- Ecopayz
- Visa
- Mastercard
- Entropay
- Sofort
- Giropay
- Instadebit
- Trustly
- Euteller
- Maestro
- Ticket Premium
- Zimpler
- IDebit
- Bank Transfer
- EasyEFT
- Boku
- Enter Cash
Casino Joy has a minimum deposit requirement of $10 and a minimum withdrawal amount of £20. Here are the ins and outs of depositing and withdrawing:
Method | Min Dep. | Max Dep | Min W/Draw | Max W/Draw | W/Draw Process Times |
Visa Credit Card | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | 1-3 Working Days |
Visa Debit Card | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | 1-3 Working Days |
Mastercard Credit Card | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | 1-3 Working Days |
Mastercard Debit Card | £ 10.00 | £ 5,000.00 | N/A | N/A | |
Boku | £ 10.00 | £ 30.00 | N/A | N/A | |
paysafecard | £ 10.00 | £ 200.00 | N/A | N/A | |
Skrill | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | Instant |
Neteller | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | Instant |
ecoPayz | £ 10.00 | £ 1,000.00 | £ 10.00 | £ 1,900.00 | Instant |
Trustly | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | Instant |
Entropay | £ 10.00 | £ 5,000.00 | £ 10.00 | £ 1,900.00 | 1-3 Working Days |
Visa
✔ Deposit✔ Withdrawal
Skrill
✔ Deposit✔ Withdrawal
Mastercard
✔ Deposit✔ Withdrawal
Paysafecard
✔ Deposit✖ Withdrawal
Neteller
✔ Deposit✔ Withdrawal
Paypal
✔ Deposit✔ Withdrawal
Idebit
✔ Deposit✔ Withdrawal
Games
The landing page gives you information on all the promotions, the jackpots and the latest winners. The website is broken into five main sections and then split again to make navigating a breeze:
- Favourite Games – obviously a personalised list of your favourites (available when you make an account.
- Hot Games – which include popular games and new games
- Slots & Jackpots – including Jackpots, Video Slots and Classic Slots
- Live Casino – with Roulette, Blackjack and other casino options
- Casino Games – these are the same as above
Like we mentioned above Casino Joy have over 1300 games to choose from so there is literally something here for everyone. And there are too many to list here, take it from us the list is extensive and if you can’t find anything in Casino Joy’s long catalogue you probably won’t find it anywhere else.
The list of game software developers that they use is huge compared with other online casino sites. These include Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, Play ‘n Go, Quickspin and Yggdrasil Gaming. This gives Casino Joy an edge over some of its competitors and willingness to work with so many developers has led them to have the extensive game selection that they have.
The Live Casino Lobby only expands the already extensive choice for Live Casino players. By clicking on the Live Casino option at the top of the landing page you will be taken to the Live Casino Lobby, here the games are broken down again into the following:
- Blackjack – 32 tables
- Roulette – 17 tables
- Money wheel – 1 table
- Baccarat – 15 tables
- Top Card – 1 table
- Poker – 5 tables
The betting ranges from $0.50 – $2,000 and the dealers are friendly, energetic and interactive. And above all else professional. The menu options make a breeze finding a game to suit your mood and budget and once you have found a table you like you can favourite it – placing it in the landing page menu option.
The slots are extensive and varied. The number of themes alone would take all day to count. They have all the favourites including Book of Dead, Starburst and Gonzo’s Quest. Their jackpots include well-known titles like Mega Moolah, Mega Moolah Isis and Hall of Gods. And they have a designated section for classic slots that includes Lucky Streak, Cool Buck, Rapid Reels and Flying Ace. For the retro in us all.
Mobile & Apps
Casino Joy does not have an app available with Android or Apple at this stage, but they do have a great mobile site available. Because they are a new-comer to the online casino world, Casino Joy knows the benefits and the power of having a well organised mobile site. They have optimised over 500 game titles for the mobile site.
The site is easy to navigate and set up the same way as their website, with four main menu options: Hot Games, Slots & Jackpots, Live Casino and Casino Games. Under each of these headings are again the same as you would find on the website. The mobile site doesn’t disappoint. It’s as eye-catching as the website and has all the same features that you would find there. Casino Joy obviously understands their customers well and have really upped the ante on their mobile site. Allowing their customers to seamlessly game on the go.
Security & Licensing
Casino Joy uses a standard 128-bit SSL encryption to ensure that their customer details are kept safe. They also use a third-party auditor (IBAS) to regularly audit its platforms and games.
They hold licenses with the Malta Gaming Authority and the UK Gambling Commission. And regulated through the Maltese Government and the UK Gambling Commission.
Customer Support
Casino Joy’s customer support is professional, efficient and knowledgeable. They are accessed through the following channels:
- Support e-mail: [email protected]
- Complaints e-mail: [email protected]
- Phone: +356 203 41518 / 0800 170 0602
- Live chat: Available
Casino Joy also has a large social media presence, considering the day and age we live it’s no wonder that new online casinos such as Casino Joy are turning to these goliaths of media. They have accounts on Facebook, Twitter, Instagram, Google+ and YouTube. All of which you can use to get in contact with their customer support. Their FAQ section is comprehensive and might be able to answer your question or query. Their customer service is available by clicking the question mark (?) on the right-hand side of the screen.
Date | Rating |
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2024-02-17 | |
2024-01-13 | |
2023-12-09 | |
2023-11-04 | |
2023-09-30 | |
* We assess Casino Joy casino’s support on a monthly basis to supply you with accurate reviews and validate their support systems are working. |
Verdict
With its extensive game catalogue, its host of promotions and an unbelievable welcome offer, Casino Joy is certainly making noise within the online casino world. The game collection alone is enough to make you stand up and pay attention. Add in the user-friendly website, the seamless mobile site and the VIP Loyalty Program and you have an online casino worth taking a gamble on.
Casino Joy is a joy, pun definitely intended. It’s a clean and crisp website, easy to navigate and gives you the feeling that they are ‘for the players’. It has something for everybody. It’s not a big player, yet. Having only started in October of 2018, it’s got a ways to go before it’s a household name, however, we don’t think it’s going to be too long before it heads the top of the list. Honestly, if you haven’t checked out Casino Joy, do it now.
Casino Joy | |
Welcome Offer | Match bonus of 100%, a maximum match bonus of $200 |
---|---|
Rating | 91/100 |
Minimum Deposit | $/€10 |
Claim Now | Sign Up |