Roxy Palace Review

Roxy Palace is a London-based online casino that opened its virtual doors in 2002. In 2015, the 32Red group acquired the platform, and it’s time we did a thorough review of what this online casino has to offer players. The company is licensed by both the Gibraltar Gambling Commission and UK Gambling Commission, which means you’re assured safe and fair gaming right from the start.
Roxy Palace casino is a fantastic mixture of casino and live dealer products, all from leading software developer, Microgaming. There’s everything from the latest slots to roulette, blackjack and a host of other choices, especially when it comes to high limit table games.
The casino further provides an exceptional VIP club experience for loyal players along with a responsive team of customer support agents.
The product offering at Roxy Palace isn’t the biggest you’ll find online, but what it does, it does well.

Bonuses and Promotions

If you’re looking for good reasons to sign up to Roxy Palace casino, it has to be the bonuses and promotions on offer.
As a way of warmly welcoming newly-registered players, Roxy Palace generously presents you with a Welcome Bonus up to €150. This works out to a 100% match on your first deposit. Before you can claim the bonus funds, though, just make sure you can cover the rather reasonable 25x playthrough requirements. To avail of the bonus, all you have to do is deposit at least €20.
Then, make your second deposit and you’ll get another bonus of up to €200, or a 25% match. Here, the wagering requirements are doubled to 50x playthrough. But you can cover that quickly enough by playing the slots as they count 100% towards your playthrough requirements.
There’s also a little something special for mobile gamers. Sign up through your mobile device and Roxy Palace will give you a €25 bonus. To access this bonus, you need to deposit at least €25 into your casino account using your preferred mobile device.
Once you’ve signed up and had fun with your welcome bonus, you can check out a whole range of other offers at Roxy Palace. There are special free money giveaways and promotions on a daily, weekly and monthly basis.
You can also join the casino’s loyalty programme where you accumulate profits just by doing what you love to do – playing casino games. Roxy Palace’s Loyalty Rewards Programme signs you up as soon as you join the casino. It’s four-tier programme, with Platinum being the highest level. The higher your tier, the more benefits. For example, Platinum players get access to amazing prize draws and exclusive previews of the newest games.
You can earn points each time you wager and have fun working your way up the tiers.

Payment Methods

Roxy Palace has gone to lengths to ensure you have a number of payment solutions to suit your personal needs in the best way possible. It also guarantees complete safety and security for your banking and personal details.
At this online casino, you can pick from an array of deposit methods. Some of the most popular options include:

• Neteller
• Skrill
• Visa
• Mastercard
• Diners Club
• Maestro
• PayPal
• EChecks
• Paysafecard
• EcoCard
• EntroPay
• Bank transfers

Deposits take just minutes with the minimum amount set at €20. The casino imposes a twenty per single per day transaction limit.
Most of the above methods are suitable for cashing out your winnings, too, except for Diners Club, Mastercard and Paysafecard.
The minimum amount for withdrawals is also €20, while the maximum is €4,000 per week. Withdrawals are held in a pending period for 48 hours. Once the request is approved, you’ll receive your funds within 7 working days.

Games

Roxy Palace serves up a little over 230 Microgaming casino games, most of which are video slots. Here, you’ll find a list of famous titles, like Jurassic World, Lost Vegas, Playboy Online Slot, Emporer of the Sea and many others.
The games offer up an exciting experience, packed to the brim with fun features, bonus rounds and big wins. Besides regular slot games, you can also have fun trying to hit the progressive jackpots like Treasure Nile, Mega Moolah and Jackpot Deuces.
However, the table games are Roxy Palace’s big drawcard, especially in the form of blackjack and roulette. At this casino, there are 12 roulette games, including variants like French Roulette, American Roulette, European Roulette and a few unique games such as High Limit Roulette, Speed Roulette and Double Ball Roulette.
On the blackjack side of things, there are even more versions to have fun with, including Vegas Strip Blackjack, Blackjack Bonanza, Multi-Hand Blackjack, Spanish Blackjack, Vegas Single Deck Blackjack, Hi-Lo 13 European Blackjack.

Live Games

If it’s more of an authentic casino experience you’re after at Roxy Palace online casino, there’s good news. This casino offers 14 live dealer games. The games boast real-life dealers who appear on your screen via a live stream from an actual remote casino. You can then use a whole host of interactive elements to bet on your preferred games, while the dealers take care of the rest.
The live casino provides a far more social experience as you can interact with dealers through the chat function.
The live casino games available at Roxy Palace Casino include:

• Immersive Roulette
• Double Ball Roulette
• Speed Roulette
• Roulette
• London Roulette
• French Roulette Gold
• Auto Roulette
• Double Ball Roulette
• Blackjack
• Casino Hold’em
• Caribbean Stud Poker
• 3 Card Poker
• Ultimate Texas Hold’em
• Baccarat
• Dream Baccarat Squeeze

Mobile Casino

When it comes to immersive mobile gameplay, Roxy Palace has ensured you are not compromised when playing on your tablet or smartphone. The games at this online casino work perfectly with iOS, Android and Windows devices, so you never have to miss out on the fun.
The casino does offer dedicated iOS and Android apps for download, but you can also head over to the site via your device’s browser and play the HTML5 version. Provided you have an internet connection, you don’t have to worry about system conflicts or special plug-ins, you can just log in and play your favourite games on the go.
What we can safely say is management at Roxy Palace does not rest on its laurels, especially when we’re talking about mobile gameplay. With so many mobile friendly games, you cannot go wrong at this casino. Whether you prefer the tables or the slots, there’s just no shortage of action. You can even play the highly immersive and entertaining live dealer games on your mobile phone or tablet. You just need a stable connection to get started.

Security and Licensing

When you look at an online casino, do you ever assume you are totally safe and secure? Don’t! Always look around for signs to prove that this is the case. When it comes to Roxy Palace, there are licensed and regulated in Gibraltar and by the UK Gambling Commission, two very strong stamps of approval.
There’s also the renowned and trusty seal of approval from eCOGRA, arguably one of the most trusted organizations around when it comes to a casino’s safety, security and fair play. eCOGRA carries out their own independent verification to make sure everything is in order. What’s more, Roxy Palace boasts an enticing 96% payout rate, when games are evaluated overall. This is definitely one of the better-ranking casinos around. Above all that, eCOGRA published up to date reports based on their monthly rigorous tests.
As for keeping your financial and personal details safe and secure, Roxy Palace only used trusted banking methods along with 128-bit SSL encryption technology to keep your details under virtual lock and key. In fact, they use some of the most technologically advanced encryption methods around to ensure every transaction is totally shielded from prying eyes.

Customer Support

At the moment, Roxy Palace caters to several markets around the world, and that means you can count on an extensive customer support service in a number of languages. When we review customer support at an online casino, we always look for a live chat function first. We love it! There’s no having to hold or talk awkwardly on the phone or have to try and read out some sort of phonetic code. Live chat, on the whole, is quick, flexible and easy and at Roxy Palace, it works like a dream. The customer support team are available around the clock, too, so you never have to go without help when you need it. Also, the agents are supportive, friendly and knowledgeable, making the entire customer support experience a breeze.
Other customer support options on offer at Roxy Palace include a toll-free phone line, a contact form and an email address. There’s also a nifty FAQ section that deals with common concerns and questions.

Verdict

We love classic online casinos. You know, the types of companies that have been around for almost 20-odd years. They’re the names earlier online players remember having honed their skills at and ones that are known for excellent bonuses and promotions and speedy customer support.
Roxy Palace is well and truly a traditional Microgaming casino. They’ve done a great job of modernising their site since they first started and their selection of games, while not vast, is enough to keep you entertained for ages. The live dealer games, powered by Evolution Gaming, round out this casino’s offering. The detailed promotions and bonuses programme are awe-inspiring, and there are just so many ways to boost your bankroll and win big money.
There are more than enough banking options from this well-regarded granddaddy of online casinos, and if you’re a fan of video slots, especially, you’re bound to love Roxy Palace. We’d like to see the casino add some free spins on sign up to try out slots, but overall, we do give this casino both thumbs up!
Sign up at Roxy Palace today and see for yourself.